Red Lion Inn & Suites Kent Seattle

So great

There was a leak in the ceiling above the wash basinthat dripped on your headand the peiple above us were stomping onthe floor until about 10-:30

There were baby ants in the bathroom, tons of unsavory characters in the parking lot all hours of the night, knocking on doors at 5am for 10 minutes at a time

Seems to be under new ownership and they're trying their best. I appreciate their efforts, rooms are clean, staff is friendly and there's a limited breakfast

Crumbs in the bed, dirt on the floor, furniture not cleaned off. Floors throughout the building were filthy and sticky. We did not feel safe moving around the building. Bad experience. We actually asked for our money back and went somewhere else.

Bed smelled of urine. Paid for an extra large suite for Christmas. No couch! No table a bench only. They comped another room for us. Still no couch, just a bench.

Not the best and not the worst. There was a lot of construction going on at the time of my stay and it was also a noisy area. They kept losing their luggage trolleys and it made a real hardship for me with my bags. 10 trips going in. No, I don't think I would stay here again. Quite unpleasant experience.

The staff was VERY accommodating. They went above and beyond The facility is disgusting. Many guests/externals wander the building at all hours. More a "shelter" than a "hotel"

The property was old and some things needed to be fixed in the room. The entire hotel needs an updated style but it was clean. My issue is with the staff: I asked for a late checkout and was told it would be 12 pm. At 11 am housekeep asked if we were checking out, i said yes and late checkout. At 11:47 am a random man tried to open the room door and when I came to the door and told him late checkout he said it was 12. I informed him that it wasnt and closed my door. We were then bombarded with phone calls to the room while we were checking and making sure everything was packed. This was quite rude, especially for an old hotel with broken bathroom doors and holes in the walls that were not professionally fixed. Customer service is everything.