Stratus Suites Boutique Hotel

Place was dirty, not there fault but since it’s right next to a main road you can hear vehicles zooming pass by. Also had a 3 night reservation. Canceled after only being there 1 night. Guy at front tried to rip me off and keep my money. Instead of refunding money back to my card. He did a cash refund. Which I could clearly see on the receipt he gave me but received no cash and he also he also told me not to worry about the receipt. I would get my money back through *******. Spent about an hour on phone with ******* while they got ahold of him and convinced him to refund my money back to my card.

We arrived around 11pm and the young lady was very friendly and polite. We had an issue with the heat and she went and turned on the heat in another room and then came to get us. The other room was really was much warmer and she was extremely kind and thoughtful. I would definitely recommend this place to anyone.

This overall place is bad. Different people who do not know what they are doing, the rooms look like they are in mid renovation. The pictureS DO NOT match what you get in person.

For the price and a bed to sleep in the room was fine. The issue is that the staff is difficult to get a hold of. We showed up at check in and the front door was locked. When you call the number it’s hard to get anyone to answer. We had to wait outside for half an hour before we could get anyone to call us back. The lady that did come to the door was wonderful. Very friendly and accommodating. The door was also locked at check out so I guess they just keep it locked 24/7. If we had lost our room key or had an emergency the staff would more than likely have been useless. Early check in is available, but even if you only get there 30 minutes early they charge an extra $25.

My room next to main road. Sounded like every motor cycle was coming thru my room. Also bad was too high for shorter people to even try getting in Bring a step stool! But great mattress & very clean. No bugs at all.

It was very clean the only things I have to complain about was no accsess to ice and for a elderly person the beds are to high it was really hard for me to get up on the bed

The room needed some TLC. The shower head and the bath faucet were loose from the wall. The towel rack was coming down and there were several large chips in the tub. Needed another chair to sure in and the ribs were huge and bare, NOT like the photos on the site. Almost like a hostel.

Very nice and comfortable room. They do a nice job with extra touches to make it different from a regular hotel room.

Room was super clean, the tv had streaming services and the ac was absolutely amazing. I stayed for three nights and slept the best I have in a long time.