Holiday Inn Express & Suites S Lake Buena Vista

Easy check in. Good breakfast. Entire 5th floor reeked of mildew, including our room. The pool area was quite nice.

Everything was very good except some noisy neighbors and the toilet seat was very loose.

The room was very small for 4 people. Two adults and two teenagers. The queen size beds were small and the heat was not working. We did inform the front desk from day one and they did nothing above it. I was just disappointed for the price we paid per night. The shuttle was only offered once a day, that only to certain parks for pick up and drop at a fixed time.

Good breakfast , clean room and property , comfortable bed , plenty of pillows , good location , plenty of parking . Room was on the smaller side , the resort fee was a ripoff .

Love the extra activity that provide， ok enough distance to shopping areas

ANA WAS GREAT AND FRIENDLY...VERY PROFESSIONAL...( Everything nice and dandy.. except I had to pay a resort fee and parking... I had a sofa bed but when I went downstairs to ask for a blanket they gave me the blanket but they told me they had no more pillows..( really ? ) 😩😩 ??

The hotel has excellent service with wonderful staff all the time especially a young gentleman named Nicholas. hi is very kind, respectful, attentive, and does his job very well.

Very clean near everything.Very friendly staff.Would go again xx

At the entrance in the lobby you can guess the rooms and the hotel would be dirty, sofas and chairs in the lobby very dirty and old, rooms smell very very bad, we all got sick, bathroom is another nigh**are, every time we take a shower the water goes everywhere and the water in the tub get accumulated with a very bad smell and color. Sheets and blankets poor quality and you feel it’s not clean, we had to buy blankets and sheets from Walmart for the kids, my brother couldn’t use the sofa bed as it was dirty and smelly, again we had to buy an air mattress from Walmart for him, and we had to throw it away after. Overall I will not book this hotel for our upcoming Orlando stay never again, and I will not recommend it to any of my friends and family.