Extended Stay America Select Suites - Orlando - Kissimmee

An Extended Stay hotel .... not even one hanger, no dishes, utensils or pots and pans .... asked and was given a couple paper plates and plastic silverware in a zip lock bag! Terrible internet ... an upgrade was offered at $1.99/hour!! Also no luggage carts - " extended stay" usually means a person is staying for a while and has more than an overnight bag! Glad I had a first floor room near an entry door!!! TV didnt work and had to be switched out. Every person I dealt with from check in to maintenance was very nice but they can only do so much if corporate won't put any $ into repairs .... only chair in the room even had holes in the arm! Great location for all Disney vacation activities

Soon as you walk in the lobby it smells clean not only smells clean but these ladies do wonderful job at accommodating their guest plus keeping orders at bay. Hats off to the crew and manager. Will be recommending this location to family and friends.

Waited 5 minutes for the front desk attendant to come out and check me in. She wrote the room info down on a torn up piece if scrap paper and handed me the keys with that instead of giving me the keys in one of the little folders most hotels use. There was hair in the bed. Very, very soft pillows, that 3 of which added up to about 1 normal pillow. Bed wasnt comfortable and AC was noisy. Most stations on the TV didnt come in. Overally not a good experience.

I guess the card I used did not reserve booking, when I called the hotel to confirm they said they had it and overnight staff said I could check in early. Flew in with 5 kids 3 under 3 and drove 1.5 hours from Orlando airport got there and said sorry, you can't check in. Room my sister had bloody underwear that wasn't disposed of. the shower head fell off and almost hit my newphew's head.They compensated for that $100.00 but this place is for people who just want to stay if they don't have homes or something..they don't clean the room daily and if you want clean towels 1 time they will clean, second time they charge. go to a regular hotel if you have family.

Room was dirty, we request be change to another room and the second one have also roaches, the hallways also were very dirty

Staff needs to improve on housekeeping and maintenance. Front desk employees were rude and disrespectful.

They gave us a room where nothing was operable, tv didn't work, no trash can, the bed was terribly bad. Worst breakfast

From check in the staff was extremely extremely rude we stayed for about a week and it was towards the end of my stay that I witnessed the front desk gentleman call a customer an obscene inappropriate name. Will never stay at this property again…. With all of the competition in the area definitely save your money and go to a different property.

The evening staff was not very friendly. However, our morning staff was! Check in and check out was easy. Our room, however, was not the most clean. Hair on the floor in the bathrooms, dirt in our room and around the windows.