Leone Aparthotel

Прибыл вечером и был встречен на стойке регистрации, парень не проявил никакого интереса или энтузиазма, чего я никогда раньше не видел во многих отелях на протяжении многих лет. Номера выглядели совсем не так, как на фотографиях на веб-сайте и т. Д., Они теплые, но очень простые. Встретил еще пару сотрудников стойки регистрации, которые были очень любезны. Ресторан не открыт для еды.

Мы были на верхнем этаже (3-й), прекрасные просторные номера, удобные кровати, телевизор, холодильник и чайник. В номерах было очень тепло, даже без отопления приходилось открывать окна. Недостатком является то, что нет лифта, поэтому каждый день подниматься на третий этаж было убийственно! Персонал дружелюбный и услужливый, обязательно вернусь, но попросите нижний этаж. Улица выглядит немного заброшенной, но мы чувствовали себя в безопасности, в нескольких минутах ходьбы от главной площади с ресторанами и барами.

No lift in the hotel, even to get to reception there was a flight of stairs, then another two flights after reception, it was difficult with our suitcases especially with one being 21kg. Receptionists were not very friendly or professional, there was no real welcome. Rooms were clean, but very basic.  The double beds were single fold up beds pushed together. They were very hard and caused back pain. I actually got up a few times during the night and slept better on the lounge chair.  I said at reception about the beds, I was told, we only have 2 family size rooms, the other is occupied.  Fridge was working - only the light come on, it wasn't keeping anything cold.  I said to the receptionist, but nothing was done about it. Wall socket was hanging out of the wall . Restaurant wasn't available in the hotel. When I went the first morning to see about breakfast, I was told that we had to go 3 streets away to another hotel. We won't informed about this when we checked in.  We just got some bread, cheese and ham etc from the local shop, but then as previously mentioned, the fridge wasn't working.  When you look at the photos on there web page, there is no comparison to when we got. When we checked out, the young girl took the key and never even acknowledged us.

Room was a reasonable size and only 10-15 minute walk from the main Square which was nice. Room had a double bed when asked to have two single beds which was advertised as an option on the Internet was told to just use the sofa didn’t seem interested in helping out at all, couldn’t use TV because the Internet was too slow just buffered constantly.

Absolutely avoid this hostel, the electrics are a hazard, no heating, room smells like a sewer, noisy, lights stuck together with plasters? Had to sort the plumbing out as the smell in my room was like sewage, the waste pipe was not connected, smell better once I had fixed it! I was given a convector heater that was unsafe, battered and did not work? Was told there was no more so despite it being 1degree outside I had no heating at all and I could have a blanket? , I had to move rooms on arrival as my original room did have heating however I shared a floor with multiple youths who were unbelievably noisy! This is the worst place I have ever stayed in my entire life! DO NOT BOOK!! It’s a health hazard ⚠️

After reading the other reviews online we were a bit apprehensive about the hotel. We were on a room only city break and can't really fault the hotel. There is no lift due to the older building but location was very good, very central to the restaurants/coffee shops. Room was neatly decorated, beds comfy, en suite clean, towels in room which did us for our time but if you need to change them you can ask at receiption, we asked to borrow a hairdryer, tea/coffee/kettle in room and asked for top up tea/coffee which was no problem for the young staff on duty. It is 24hour receiption and we were able to leave our luggage during the day to do some more sightseeing before departure. Really enjoyed our stay at Leone Aparthotel

Stayed in this hotel for 4 nights . On arrival check in was ok , although staff didn't explain about breakfast etc. We were given a room right on the top floor. There is no lift at this hotel . So thus hotel us not suitable for anyone who is disabled. You even have a flight of stairs from hotel entrance to reception area. Room are very basic but comfortable. Next morning we went downstairs to get breakfast. On asking reception staff about breakfast, we were told we had to walk yo another hotel about 3 blocks away for breakfast. This is not what we expected. Hotel is situated down side street . Other buildings next door and across the road are a bit derelict and needs some attention. There is some nice restaurants near by. I can recommend the Indian restaurant. For me if I was to return to krakow . I don't think I would return to thus hotel.

Really looks nothing like the photos, but, the staff are so friendly and helpful. The rooms are clean. If you’re just looking for a place to shower and sleep during your break it’ll be absolutely fine. Perfect location for all sightseeing, 10min walk in all directions to various spots and supermarket 5 min walk around the corner.