Stayed here for 4 days with friends. Checked in and first impressions were good, lovely lobby, easy check in etc. Then you realise that you get carted across the road where you step into a building that resembles a travel tavern. I can't say what it's like in the main hotel but you get the impression from the positive reviews of people that stay there that you are a second class citizen across the road. Room - First impression was room was fine...then came the sewage smell... over the first 24 hours it intensified...it was so bad that you had to put your hand over your mouth to stop you from throwing up. I went to the main hotel to ask to be moved - he said he would arrange it with the other reception, said to go back at noon...well, i went at 11am to be told "hotel full, maybe we move you tomorrow". Completely unacceptable. I had to double down on our situation and suddenly a room became available. We moved, no smell, great. Then in that room the air-conditioning unit was leaking and dribbling down the wall. this was day 2 of a 4 day trip...it had been such a battle to get moved in the first place we didn't bother to request another room so just shoved towels underneath the leak, which was constant, even without the aircon on. Even the cleaners didn't bother to move the sopping wet towels propped up the wall. Other things... If you find yourself travel tavern side the area is vast. This hotel is no good for people who may have mobility problems. Lifts only go to alternate floors, meaning you will need to either walk up a level or down a level to access your room. Pool - Cold AF. Sunbeds - Plentiful Cocktails and Pool Bar - the only saving grace. Restaurant - looks modern but not an overwhelming choice - random things that never go together and if it was all put on one table there isn't that much choice, it just looks more because they space it out so much. Additional restaurants are all chargeable! Entertainment - if you are in the main hotel or walk over there it's waaaayyyyyyy nicer and better quality of "entertainment". If you are in the travel tavern side, its a dark, underground corridor/walk through (they have to have the lights up full so you can see where you're walking) with sterile rows of chairs that resemble a doctors waiting room. Location - again, stinks of sewage with a massive plant next door. Not exactly picturesque, although there is a nice walk to be had if you turn the right way. This hotel is a 3 star, not a 4...you would at least expect not to have to pay extra to go to things such as al la carte restaurants. We was All inclusive and tried to book the Italian and told you can have it at a reduced rate. If you end up in the main block then you might be ok, but if not you will be left feeling like the poor relation. Better places to go for the money.
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