Novotel Nancy

It was alright. 4 star in Europe is weird because is no where as good as 4 star in Asia

After staying in Neurembergs Novotel we were excited to be returning to the brand, however.. Hmm the decor and style of this hotel is very dated and the room we stayed in although passable for business travellers, was dated and needs renovation. The hotel itself is very practical like a motorway business hotel, but definitely lacking character and charm for the price we paid. I found the cafe very overpriced for coffee, I guess due to the location and lack of surrounding facilities they can overcharge for internal services. But overall disappointing, staff were in a rush to get us in and out and couldnt help us with a baby cot on the day we arrived which was also disappointing. I think for business travellers looking for a clean practical hotel this is fine but as holiday travellers I would definitely be looking for a different experience next time.

Voyage d’affaires. C’est un bon hôtel mais les chambres affaires n’ont rien de différent des chambres standard.

Personnel accueillant et très agréable chambres spacieuses et propres cadré agréable

The room wasn’t as clean as I would have hoped for a Novotel. So much dust everywhere. No water in the room only to find out you need to collect a bottle and fill it near the reception. Only noticed when it was after midnight. Why having a fridge in the room and no water or drinks in it. The sink in the bathroom smelled of sewage. Pool area and general area looked ok. Ed was a double and made a lot of noise when turning. Not great.

Nice hotel but food too expensive for the quality.

Stayed here overnight on a journey south in France with friends. The staff were friendly efficient and keen to please. The restaurant managed to go that wee bit further than other hotels in the Novotel chain and provided good food with good service. Is on the list to use again in the future.

This hotel is is well positioned. Upon arrival we were seen by the receptionist relatively in good time even though she had a long queue. Bedrooms are good size but sadly my bedroom smelt of sewage. Bed was extremely comfortable & a good size. The following morning we went down to breakfast and there were flies all over the food. Now I appreciate the hotel can't stop flies from coming in from outside but they can cover the food - sadly this put me off having breakfast. I did inform the receptionist upon checkout and he deduct the breakfast from my bill I would not stay again nor recommend this hotel

Decided to discover Nancy for a quick weekend getaway. Hotel is situated near the motorway and is easy for driving down into town. Executive Room was comfortable if a bit small. Sofa bed for the third guest is a bit hard. Bathrooms are compact but adequate and separate WC is useful when travelling with a teenager. Rooms have been renovated recently. Oddly, the safe was not yet secured to the cupboard. Reception and breakfast staff are friendly. There is a feeling of understaffing though. For example, the sofa bed had not been prepared on arrival. Breakfast choice is fine and varied. We did not have time to swim, but the pool area looks nice and the pool is quite large. From the parking, the hotel was full while we were there, but everything worked well. Some guests are completely inconsiderate when it comes to parking and yelling to each other, but that is not the hotel‘s fault. I would recommend this hotel and would stay there again if in Nancy or in nearby Lorraine.