Zenitude Hôtel Résidences le Salako

Zenitude Hôtel Résidences le Salako: отзывы

Zenitude Hôtel Résidences le Salako

Pointe de la Verdure Gosier, Le Gosier, Grande-Terre, 97190, GuadeloupeПосмотреть информацию об отеле
Zenitude Hôtel Résidences le Salako
Zenitude Hôtel Résidences le SalakoZenitude Hôtel Résidences le SalakoZenitude Hôtel Résidences le Salako
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1 ночь

Отзывы гостей

3.5/5
Отзывов: 45
Подлинные отзывы
Местоположение3.6
Удобства3.5
Сервис3.5
Чистота3.4
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Все отзывы(45)
Положительные отзывы(30)
Отзывы с фото/видео(6)
Отрицательные отзывы(15)
Гость
Гость проживал в окт. 2023 г.
По делам
Отзывов: 5
2.5/5
Опубликовано 26 окт. 2023 г.
The rooms was very small in smelling real bad I did not slept at all my bf wanted a refund because of the pictures on the web site was not clean like how it seems
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Гость
Стандартный номер
Гость проживал в февр. 2024 г.
Пара
Отзывов: 1
1.0/5
Опубликовано 13 февр. 2024 г.
Chambre très sale mais bon c’est pas le soucis, Que des fourmis partout et nous ne sommes pas les seuls clients à se plaindre. Et ils n’ont pas voulu changer de chambre ni nous rembourser
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Danges
Апартаменты (1 спальня)
Гость проживал в нояб. 2023 г.
Пара
Отзывов: 2
3.5/5
Опубликовано 30 нояб. 2023 г.
J’ai passé trois nuits à l’hôtel zenitude mon séjour s’est relativement bien passé étant un habitué du site je savais déjà où je mettais les pieds c’est un hôtel assez intéressant niveau qualité prix c’est pour cela que j’y vais souvent mais je suis forcé de constater que d’année en année il y’a une dégradation des lieux dû à une certaine négligence notamment en ce qui concerne l’entretien des chambres qui selon moi n’est pas fait sérieusement ( équipement vétuste ; rideau déchiré ; baie vitrée qui ne se ferme pas correctement ; ampoules brûlées qui ne sont pas changées etc…). Dans une précédente évaluation que j’avais rédigé concernant ce même hôtel dans le cadre d’un autre séjour je m’étais déjà plaint de nombreux désagréments qui viennent se cumuler à ceux que je viens de citer j’espère que les propriétaires réagiront pour rectifier tout cela car si il n’y a pas de changement je pense que je choisirais une autre destination pour mes week-end
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Гость
Стандартный номер
Гость проживал в июля 2024 г.
Поездка с друзьями
Отзывов: 1
4.7/5
Потрясающе
Опубликовано 26 июля 2024 г.
Hôtel correct
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CocktailPrincessB52
Гость проживал в дек. 2023 г.
Пара
3.0/5
Опубликовано 29 дек. 2023 г.
The hotel is peaceful with its own beach, with free sun loungers, a water sports kiosk and beautiful views. The pool is small, but clean and very pretty, with comfortable sun loungers looking out over the sea and the wonderful views. All the communal areas of this hotel were well decorated and clean, it felt like a lovely resort. The rooms were not in the same vein though, we had a room in the first building, it was very sparse, with a weird side balcony. We asked for extra pillows which came quickly, but should have asked for extra towels too, as they were tiny. The curtains and throw pillows looked new, and certainly went some way to brighten the place up, but they need to go a step further to make it feel inviting and comfortable. We were only there for 1 night, so didn't bother to complain, but the room wasn't really cleaned properly and the maid let herself in the next morning to catch me naked... i don't even know why she would be trying to come in, as we were checking out that day. A small shop and a few restaurants were just a 2 min walk away and we enjoyed a nice meal and picked up some bits at the shop that opened late, it was very convenient. I would consider staying here, if i planned to be out all day, either enjoying relaxing at the hotel pool / beach or out exploring, but not if i was spending any amount of time in the room.
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Гость
Гость проживал в июня 2023 г.
Другое
2.0/5
Опубликовано 1 июня 2023 г.
Very poor overall service! Examples include a breakfast supervisor rude and loud, throwing chairs at the chicken! Or mid afternoon music blared to maximum volume in the restaurant, making guests flee; kayaks available but unable to use them beyond the small beach etc. A shame because the location and potential is good. Management you need to get a grip on service.
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Гость
Гость проживал в апр. 2023 г.
Пара
3.0/5
Опубликовано 23 апр. 2023 г.
Our stay here was the result of cashing in credit card travel points. The points program listing featured photos of the newest of the three buildings on site, the Zenitude Saruka. However our room was in the older building formerly known as The Clipper Hotel. The building has probably been battered by many storms and is missing some outer panels, but our room was in good shape and we had a splendid view out over the water. But that also meant we were kept up to midnight two out of five nights with unexpected loud live music from the luxury hotel next door. And oddly, numerous roosters (and hens) roam the grounds and make sure no one sleeps past pre-dawn. An excellent buffet breakfast was included, complete with endless espresso and always fresh omelettes. And the beach out front was so inviting (with lounge chairs included) we did not bother with the pool. We tried the reasonably priced buffet dinner one night, and it was quite good. We also spent some time at the on-site Pelican Bar but they ran out of Gwada beer on the third night so we had to go elsewhere for locally made beer. However overall it was a good stay because we enjoyed the breakfasts and the beach out front with lounge chairs and towels included.
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Гость
Гость проживал в мар. 2023 г.
Другое
4.0/5
Очень хорошо
Опубликовано 7 мар. 2023 г.
This property is quite dated and eroding gradually and not your ideal Beach vacation spot. However, if you get the right room with a nice view you can ignore everything else. The nature elements (like the beachfront padded with cute coconut trees, private coves, and a stunning sunset) make up for the aging buildings and bump the rating of this place Was a great value for money at the price we paid. LOCATION: Lovely beachfront location DINE + DRINK: Overpriced and poorly decorated beachfront bar/restaurant that you should avoid! The breakfast restaurant was a stunner and was a breakfast to remember with mindblowing views and beach vibes ROOM: We stayed in Room 2511, so this review is based on that; VIEW: Lovely view of the ocean and the coves; SIZE: Spacious enough for 2 adults and simple baggage; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM: Stand-in shower; TOILETRIES: OK cosmetics FACILITIES: No Gym on site, and a very dated and unappealing pool! SERVICE: Friendly staff that took care of all our needs with a smile. But the staff at the Beachfront bar were quite annoying and didnt seem to understand what attentive or polite service meant! HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment, mostly in FRENCH language!
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Гость
Гость проживал в февр. 2023 г.
Семья
3.0/5
Опубликовано 6 февр. 2023 г.
This hotel is a 2.5 stars at best. The positives - it is relatively close to the airport which costs about 30 euros one way. - there are plenty of restaurants nearby within east walking distance that are very good. - it does have a beach and small pool and was easy enough to get a chair. The not so good - this hotel is small. Whoever did the photography for their website is a genius at making it look bigger than it is. - it is severely dated. If we were staying longer that 1.5 days I would have switched. The rooms are horrible. - there is no hospitality, events, live music, nothing. If you’re looking for solitude this will give you that. - food options are limited on site. - be prepared for very little to no English. It makes it hard to navigate simply conversation but we did try on both ends. Would of helped tremendously if they had an English menu option. Overall I will not be back. I found my time here less enjoyable than other islands and found there weren’t options to highlight what Guadeloupe has to offer.
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Гость
Гость проживал в янв. 2023 г.
По делам
2.0/5
Опубликовано 31 янв. 2023 г.
Firstly this hotel complex is huge, I checked in at reception and was given very vague directions to the block I was situated in. Of which I got lost, in a resort like this there should be some sort of map or better signage to find your room failing that if someone cant understand your directions due to poor english then get off you bottom and show me. Anyway I found it.... the rooms are extremely basic, there is no headboard on the bed there are no tea and coffee making facilities (i know this is a very british thing but still in other countries they have cottoned onto this idea). There is no facilities for ice for the room there is no bottled water in the room. The toiletries are ok but on dispensers bolted to the wall. The only food outlet in the evening is the bar on the beach this is ok but waiter again no english (as if) I ordered a starter and main course and he missed out my starter so annoying for me a lost income for the hotel food was ok, you have a lot of restaurants nearby which you can walk to much better, Food in the buffet restaurant for breakfast and dinner was very good and fresh staff excellent in the buffet restaurant. The only thing I didn't like in the buffet were the birds which even eat off the buffet I know this is also the perch above where you're eating which i didnt like or find hygenic, just keep the doors shut!
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Гость
Гость проживал в янв. 2023 г.
Другое
4.0/5
Очень хорошо
Опубликовано 31 янв. 2023 г.
Not the simpiest to found the hotel from highway especially at evening. Buildings are in a lush garden. Clean rooms, super view to pool and to the sea. Free wireless internet. Nice beach area, fine breakfast. Interesting, that breakfast have to pay immediately - may no room credit?
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Гость
Гость проживал в янв. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 31 янв. 2023 г.
This hotel has the perfect location with a great beach. The bar has posh decor and a relaxing vibe. Walking distance to restaurants and Plage de la Datcha. Love the ocean view from the little balcony!
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Гость
Гость проживал в янв. 2023 г.
Поездка с друзьями
3.0/5
Опубликовано 31 янв. 2023 г.
Okay if you are looking to relax and do not care about the size of the room or what the room look like then... this is the place to stay. The ascetic of the property is well kept and nice. The hotel has access to the beach and it has a pool. A restaurant I believe it's called the le pelican and then the buffet spot. Please do not waste your time with breakfast its not good and right outside you can literally get food less than 5 mins. The pelican serve nice drink. The ti punch coco was good. The food was decent. Extremely overpriced and it takes long. I order the fries and beef stew. Literally got 1 piece of stew that was cut into 2 little square box. My friend had the fish and it was good. Again overpriced. But convenient if your on the beach and don't mind waiting. The buffet spot was a waste of money. They literally had nothing. We didn't do the all inclusive and we were glad. On our last day we went and I ate 6 warmed crossiants and orange juice. After locating the chef I got an omelet but it was yuck. Now our room was changed because we had 1 bed for 2 ppl. We're friends and we're not a couple. Mavela at the front desk was very pleasant and nice. She was resourceful and she spoke English well. We loved her as well when we read the reviews prior many complained about the frontdesk not being friendly we experience the opposite. The other ladies spoke English and was helpful. The room is small and infested with mosquitos. We don't know how but we spent the entire time spray and leaving smell out and killing them. The room wasn't thoroughly cleaned and one bed didn't have pillows. Later on the house keeper brought pillows. The room need to be cleaned and painted. You can see were they miss many corners in the bathroom and I. The room by the ac. Crumbs was on the floor and etc. But hey it was okay for us to stay for 2 nights. The beds are low and TV only work in French. The phone does not work and after informing the frontdesk she said she would send somebody and guess what it still didn't work. So much for calling if we needed help with anything. We had a view were we could see the beach and pool from the side but we had so many mosquito we only open it the 1st time we arrived. The glass on the door is super clean. If they clean the rooms and update the furniture and paint it can easily be a 3. The pool is small but it does the job. For the life of me I couldn't understand why water was flooded in the entrance to the pool. It was disgusting so we never visited the pool because you have to walk through this water and with a Pandemic nah we opt out. We informed the front desk and I showed them pictures and it didn't get fixed. It's like a drainer need to be placed there. Also the beach isn't privately own a lot of people have access to the beach. The beach is up kept and cleaned.
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Гость
Гость проживал в февр. 2022 г.
Пара
5.0/5
Превосходно
Опубликовано 3 февр. 2022 г.
The accommodations can seem to be a bit simple in the beginning, but it does deliver a good service. The restaurant serves a good food, the beach near to the hotel is beautiful and clean. Tonight I had a great night at Le Pelican, the bar they just opened. Could enjoy a good drink while listening to the waves sound, and trying some good creole tapas. It’s a comfortable hotel, with a good service and a good localization, near restaurants, bars, casinos and great landscapes. I’d come back more times.
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CarolineRad
Гость проживал в авг. 2024 г.
Семья
4.0/5
Очень хорошо
Опубликовано 14 авг. 2024 г.
Nous y sommes allés avec ma mère pour le petit-déjeuner uniquement. En effet, nous avons séjourné pas loin de l’hôtel et avons décidé d’y prendre notre petit-déjeuner. Nous n’avons pas du tout été déçues. Un personnel accueillant et sympathique, une cuisine variée et très bonne.
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