Tribe le Touquet

L'ascenseur est tombé en panne le lendemain de notre arrivée et n'était toujours pas réparé 4 jours plus tard. Le personnel est aimable mais pas très communiquant. Pas de geste commercial pour palier cet inconvenient. Ils auraient pu au moins nous proposer de descendre de deux étages. Mais globalement la chambre était bien et très calme.les petits déjeuners plantureux

L'accueil était de QUALITÉ. Personnel très professionnel, humain et proche des clients et à l'écoute. Réponses à toutes nos questions et réactivité à réaliser nos envies. Une équipe du petit déjeuner souriante, accueillante et professionnelle. Un brunch varié qualitatif et diététique. Nous recommandons et reviendrons probablement. Merci encore. SAOUDI

We had drinks on a number of evening and the sharing board on our last night staying at the Mercure. Breakfast was truly exceptional, huge choice of top quality food.

Very nice accommodating hotel - food bland but sufficient - a**osphere relaxing - facilities good - bit of trek into town but awesome dor just relaxing although a little pricey and staff could be a little more communicative 😔 overall good stay ☺️

I stayed at this hotel for one night because I played the nearby golf course. The setting of the hotel is really quite. It is very modern. Rooms are not really big. The hotel has a nice pool. Cannot say anything about the breakfast or the restaurant as I did not use it. Negative was that I asked at the reception for a taxi and they called me a private driver which cost me almost triple the price that I paid for the single journey to the hotel.

The hotel itself is new and the outside bar and seating area is particularly nice, on a nice sunny day it makes you feel like you’re in Mexico or somewhere like that. The inside areas are nice and clean and furnished nicely, plenty of seating etc if you want to just sit and chill. The rooms are of a decent size and equipped well with coffee machines- although ours didn’t work and when we spoke to reception about it they didn’t understand what we were saying. The TV has chrome cast which is good! Spa needs some work and the staff really need to brush up on their hospitality. Unwelcoming and unfriendly!!!!!

First the good news. Brand new hotel so everything is clean and fresh. Liked the fact that it was 30 mins walk/10 mins bike into town - it was quiet and peaceful. The pool was very nice as was the outdoor spa area. Rooms are on the small size (ask for one with a larger balcony - ours was tiny) but perfectly fine. The Cabana area was great - live music, food was good (pizzas, meat and cheese boards, snacks) and service from the charming Juliette especially was kind and smiling. Reception staff need better training - they aren’t particularly friendly and when we checked out no one even asked if we’d enjoyed our stay! I was also given the iron and ironing board if asked for whilst standing in reception so I had to carry it to the room myself rather than having it delivered - which was odd. But by far the biggest issue we had was the restaurant. It clearly sees itself as fine dining and had a price point to match. This is not matched by the quality. We paid €175 with wine for two, for which we’d expect something pretty good. Our ‘ceviche’ was nothing of the sort. Raw fish yes but should be bursting with citrus flavour. Remarkably it didn’t taste of anything at all. We added a ton of salt, pepper and lemon juice to try and kick it into life but it was pointless. The ‘chimichurri’ on top again was an insult to Latin America. It was basically a dry ratatouille with courgettes and red peppers - neither of which you’d EVER see in a chimichurri. It was horrible. The main course was tuna tataki which traditionally is laden with flavours of ginger and soy. It will come as no surprise that it featured neither, instead being overcooked tuna slicked with a weird orange sauce and some small random veg scattered around it. There was also a glob of what tasted like yellow bean hummus on the plate - just weird. Trying way too hard to be clever - if you can’t cook tataki, chimichurri or ceviche - which you can’t - then stick to what you know. We are out every other night which we wouldn’t have if the restaurant had been any good. It’s terrible. The best part was the bread basket. When we gave our critique at the time, the waitress didn’t particularly seem to care and same for when we checked out when we mentioned this disaster again. Save yourself the financial pain and the disappoin**ent of this kitchen’s inadequacy and if you stay in go for the less fancy, but much better, food on the terrace at the Cabana. And experience great service if people like Juliette who genuinely seem to care.

Excellent brand new hotel, with veg garden and chickens , we even had a pigeon nesting above next doors balcony Just needs fitted sheets as the ones they have kept moving other wise a great stay thanks

For the first time here, I was made to feel welcome, showed us to the room and the facilities and it was generally a fantastic hotel. The surrounding area is just picture perfect. I will be booking again within the next few weeks