Comfort Inn Lees Summit

I would give all fives and I do go there several times a year. I don’t know if they got new mattresses or if just that room. (I love/loved their mattresses) BUt Omgosh it was a horrible experience sleeping. The most uncomfortable!!! Maybe they were waiting on a new one and this was there until the new came. I highly doubt it but I’m trying to think positive lol I’ve always had the greatest service it’s clean. I do love it there and Huckle back but if I have that experience again, I will have to start finding a different one, that makes me sad.

Good, comfortable stay. If you like higher water pressure in hotel showers like me, then you will be thrilled.

We checked in on NYE weekend due to plumbing issues in our home and not being able to use the water. The elevator was out, the vending machines take your money and then tell you everything is sold out and you can’t get your money back. The property is not taken care of and it’s obvious from the patched holes in the walls to the out of order laundry and elevator. The peep hole in our room was too small for the hole. The drawers in the room would not close. The towels were dingy/yellow color. Our room did not get cleaned one day even after we left. Also we had to go to front desk more than once to get our keys coded to open the doors again because they didn’t work. I would not recommend this hotel to anyone!

My family was discriminated against from the moment we got there. Hotel workers were blatantly rude, refused service to my elderly disabled grandmother and tried to ask us to leave a day prior to our reservation ending for no absolute reason other than it being “an accident.” I will NEVER stay at this hotel again and I encourage others not to as well. If you can’t pass a paper bag test I wouldn’t even try it.

Staff was professional, pleasant, informative. Room and halls were clean. Breakfast was very good

This experience with out a doubt was 5 star hotel experience. Had up dated amenities- extremely clean bedding was upscale.free breakfast was a perfect touch👍most importantly the staff was sincerely professional always greeted with smile...I will most definitely be back... PERFECT 🤗

There is no vent in the bathroom. They had no Tylenol at front desk. First time I’ve ever encountered that at a hotel!

SHORT TRIP TO watch gramdsons sporting event. nicely greated by Jamie behind the desk, room appeared freshlypainted and clean. plenty of room in king suite. there were high school kids staying down the hall, but must be plenty of soundproofing. They did not distrb my sleep. slept comfortbly and stay was uneventful. I felt this was a good choice will stay again.

We checked in at midnight after a 10 hour drive and the hotel called my room phone at 7:28 am, then my cell phone waking everyone up to ask if we were going to want housekeeping that morning. They could’ve asked when we check in or just walked by to see the door hanger…