Verified traveler
29 января 2024 г.
We were with a group. For the most part this was an awesome stay, no problems for my husband or myself. The group we were with shared a room, and reserved a room that they were told had a hide-away bed. When they got there, they discovered it didn't, and the hotel didnt have a roll-away bed for them to use (this hotel was not fully booked). There was no reason they shouldnt have had a roll-away. Either way it was figured out, but still guest service was less than expected. The hotel was nice and comfortable otherwise.
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