Palmetto Hotel Business San Borja

都是很老的酒店，很久沒有維護了

The location was safe, the services were great, the front desk staff was courteous, polite and very helpful, especially Ms. Mayra, Mr. Marco and everyone who worked in that department. The staff in the dinning room was very attentive.

I stayed in Palmetto Hotel two times this 2023 , and I found many good things (friendly and supportive staff, good location, close to public transportation, malls and other attractive neighborhoods, etc). The restaurant service (breakfast and dinner) was supper, and has a lot of options at a reasonable price (not too pricey). I would suggest letting other guesses know not to make noises after 10 pm. Some of them probably come from Peru's countryside or other LATAM countries and it seems they are used to make noise or talk too loud until late evening. I would also suggest waiving the service fees that I paid in addition to the hotel regular fees. It did not make sense for me to pay those extras (unless they are part of the tips or salaries of the hotel staff). It was a grey area for me I was required to pay for these fees Thanks.

I like the customer service (very helpful and thoughtful with the guesses) . The location is closed to almost all the most important destinations in Lima. I loved the breakfast and room service. I would suggest to improve the laundry of the towels (not sure if it is the detergent used). I got a rush in certain parts of my body after using the towels. I had to apply an antifungals ointment to get rid of it.

Central location, the only thing negative is the lack of information I was charge $30 extra dollars even when I pay all the fees before going there. When I explain that fee won't apply to me since I'm peruvian ( my passport said so) I was charged anyway. I won't recommend the hotel. I won't come back obviously

The hotel was clean, but there is a lot of noise from the street, They could not put me in a better room, I decided to move another hotel, they never give me a refund, they charged me full days. The location it's good, the attention was great, it's clean, I stay there at least for the past 8 years, however it's the 1st time I got a room on the 5th floor with a window to the street, it's a disaster, because the noises was in my room. The manager never want to help me at all, at the contrary was very nasty.

Spent two weeks here, and they were pleasant. comfortable linens and bed along with well designed interiors. Staff were always present and attentive. The hotel is located in a great neighborhood, right off Lima's 10k long green belt way. Easy access to public transportation via their railway. Secure parking garage was excellent. Gym provided just the right amount of equipment. Breakfast was abundant with options. Dry cleaning service was great as well.

Met my expectations, knowing the city & it's street culture, parking access was an issue for me, that's why I came to this hotel. Thanks a lot for your hospitality....

Very clean environment, great people and amazing amenities. Customer reps are always on top of customer needs. The breakfast is excellent as well as the service. Additionally, rooms are very clean, and the environment is relaxed out of sounds. Hotel is close to many amenities and restaurants on hands.