Hamilton Hotel

My experience in Hamilton hotel is awesome. The cleanliness is very good and i really enjoy to stay there . The location is better . I really like the location of hotel.

Very nicely refurbished and clean, however access arrangements were sent too late, makingnit difficult having to call a premium rate number. The last step at the front door is si narrow it is dangerous having to lean back to put the code in whilst balancing on a very narrow step. You have to sit sideways on the en suite toilet and its almost impossible to avoid touching the radiator. I scolded my leg on it. The bed is so hard and narrow (for a double) we hardly slept. Breakfast was incredibly meagre, although with a low price, i do understand that

Overall OK. Bedding, towel's and pillows very old and bathroom bin full of dubious rubbish that didn't smell too good. Free breakfast was some sliced bread butter and jam so you could make toast in the communal kitchen which was very clean. Good to have a designated parking space. More suited to contractors than a couple staying.

Convenient and cheap accommodation walkable from city centre. Comfy bed and good shower. Parking free which is a bonus. Fairly quiet considering main road is nearby. Unusual that the place was unstaffed, everyone let themselves in with a code sent in advance. Breakfast (provided in room) was minimal and to be taken to kitchen to eat.

Great idea. Easy check in and budget price, clear instructions for the rooms and door locks. The negatives were light streaming in from the street lights through the slatted blinds which I couldn't block out. The storm didn't help with the swinging bashing sign outside! No problem, ear plugs are provided which was a nice touch. However, they did not block out the inconsiderate other guests shouting to each other at midnight. Bed not hugely comfy but again, it was a budget price. The continental breakfast was plentiful and the fridge was a good touch too. The kitchen was good with microwave, dishwasher etc.

we both agree it is a lovely hotel beautifully furnished and decorated, it has been a great pleasure staying here. The staff have been very pleasant and helpful.

On arriving at the hotel everything seemed good, it was easy to get in using the code I was sent, everything looked well presented and it was lovely and warm. As I walk through the hotel to my room the air became cooler obsessed in my room it was cold. I checked the radiator and it says cold so I pulled the bed out and found that the radiator was leaking. I rung the helpline and had a long confusing conversation with a man that seemed to struggle to understand what I meant, when the call ended I was unsure if anything would be done to fix the problem. After 15 minutes in a cold room I went out to get some tea, whilst I was out the man rung me back asking me to let workmen into the room, I told him it was not my responsibility I was paying for a service not to supervise workmen so I told him I was happy for them to go in the room without me. When I returned there was an electric heater in the room. But there is only 2 plug sockets available and a sign asking guests not to unplug the fridge so I had to choose between charging my phone, using the kettle or the heater, not exactly the service you'd expect in any hotel.

For remote hosting was quite alright no pots and pans to use the facilities was a let down as the kitchen looked amazing

I would like a refund for my stay. I got to the property only to find someone was already in the room. The TV hardly had no channels. The bed was the most uncomfortable bed ever and it was genuinely poor in every way