Palacio Ramalhete

This luxurious home-away-from-home will not disappoint. While the exterior looks like nothing, the interiors are lovely. The location is quiet, clean and safe and the rooms are well-appointed. The best part of this hotel is the service. The staff, everyone that works here, aims to make sure your Lisbon visit is perfect. Stay here if you have the chance.

Very nice property. So much character. Clean. Friendly staff. Great breakfast. Worked perfect for me. Enjoyed it. Would stay again.

Wonderful hotel! The staff were lovely and attentive. The room was clean, tidy and full of character. The decor around the whole hotel is so apt for the architecture and really leans into history. The courtyard and garden are beautiful to sit and relax in. The breakfast was lovely, few options but everything was delicious. Very impressed with this gorgeous spot.

The understated front door gives little away to what lies inside, but from when that door opens, it's just a wow. Friendly staff greeted and offered to carry the cases, but the bit that blew me away was when he led us through a delightful courtyard to our room(s). We were allocated the kitchen room. Beautifully furnished, polished stone floor, dressing room, and massive shower room. The breakfast was easily one of the best we've had, from the selection of breads, yogourts soaked oats, avocados to the more traditional choices. My only regret is we are not here longer.

Very attractive building and lovely decor but unfortunately understaffed so service was rather poor. No one helps with luggage and we had to move furniture and lay the table ourselves at breakfast as no-one around to help sort a table for the 5 of us. Waited ages just to get a coffee. One morning we realised upon showering that we hadn’t got any towels! Would be a good hotel but more staff needed and they should be trained to provide better service if they claim to be a 5* hotel.

Great stay! We chose the Raphaël hotel for our honeymoon, it was really the perfect choice. The place is very romantic. The courtyards with plants and flowers are beautiful. The building has a lot of character. The staff is exceptional. Also the location is perfect! This is our favorite neighborhood in Lisbon. We will keep a great memory of our honeymoon. Thank you so much! Cali and Kyrie

Really pleasant and friendly staff. Excellent breakfast. Would stay again, but would ask for a room that was not on the top floor as the ceiling height was not great for me.

The staff were the best ever, always right there to assist in any way. The property has a secluded feel except for street noise. Excellent breakfast and wine selection.

I had booked with family and friends from 18th to 21st June 2022 Firstly I want to point out that the photos of the site, it is not like that now. -There is Astroturf on the decking now, could maybe be because of poor maintenance. - The superior rooms are at the top of the building and you have to walk all the way up. There is no lift. It is a lot of steps and the last staircase quite steep. - Breakfast was good. But after that very little service available. In the evening we went to the bar but nobody to serve us so ended up buying wine from a shop next door. - Pool suite had seen better days. The aircon did not work - they had put in a mobile unit but it did not do the job. - Brown carpet up the stairs stained and not been hoovered. Not sure about all the positive reviews maybe they are old. It is certainly like faded grandeur now. Marion