Kingsland Hotel

Рекламу этого отеля ложно. 1. Не было завтрака, хотя цена, которую мы заплатили, включала завтрак и не было альтернативы / попытки компенсации. 1. Кровать не была размера «куин-сайз» - 2 кровати сдвинуты вместе, но ноги свисали с края кровати. 3. Номер не был таким чистым, как на фотографиях, особенно ванная! Пол в душе был грязным и заляпан синими пятнами. Обслуживание клиентов было плохим - когда мы спросили о снижении цены из-за отсутствия завтрака, человек на стойке регистрации сказал: «Вот почему я говорю вам перед регистрацией», имея в виду, что мы могли бы уйти, если бы мы не были довольны. Проблема в том, что было слишком поздно ехать в другое место, и бронирование не подлежало возврату. Не было предложено никаких извинений, только отговорки: «мы продолжаем просить сайт убрать рекламу завтрака, но они этого не делают». Мы запросили возврат средств, и нас просят вернуться на сайт. Крайне недовольны этим визитом - мы почти не хотели там спать - и просим вернуть деньги.

The hotel is not that far but around 40 min by metro to any place in the center, so is still but you need to count with that extra travel time in your holidays schedule. About the hotel, the rooms are quite good and clean. Just smalls toilets and showers but as almost all hotels around. I would just say that is in a roundabout so kite busy and cars noice if your windows are open, if not is ok. The personal was really kind and seems they are 24hours in the place and quite disponible. We stayed two nights and they gave given new towers for the second day. The neighborhood is calm around, but with supermarkets and restaurants. Definitely, a good price quality relation.

Not bad but not good. Excellent location, close to underground.

Thank you

This property could do with some work like a fresh coat of paint, perhaps refurbished bathrooms too. Our room wasn't hoovered properly in several areas. For ataying one night, it wasnt bad, but in short, I could see why it was so cheap. The surrounding area was the best part.

It was alright but the toilet was very small and TV was useless and small aswell

Excellent hotel .curtains where to short for windows and noisy outside traffic

Dirty carpets, dirty bedding, dirty bathroom appliances, old food items from previous user left in cupboard, surfaces sticky, woken by shouting and doors slamming. Staff were accommodating and removed said food item after we found it. Surrounding area is busy with a large roundabout in constant use, for the price payed and location close to Wembley it is adequate for a one night stay but needs improvement.

We had a family room and the main bed was huge and comfortable. Shower room was on the small side and looked like it was due some re-decoration. Everything was clean enough. We were visiting London for a concert at the O2 Arena and the hotel was ideally placed to drive to and then catch the tube directly to the arena.