Melia London Kensington Member of Melia Collection

酒店房間有點小，不過位置很好，沿馬路的房間略鬧，不過還好，主要是大碼力的摩託車，汽車幾乎沒聲音。周邊有很多小飯館，離海德公園不遠，對面有一個很古老的教堂。

總體還不錯，前台友善。一開始底層床單有血跡，後來送的餅乾缺了一塊，窗户也不能開，有一些意外。

酒店環境非常漂亮、乾淨、整潔

Noisy in the room upstairs. Very small family room, tiny bathroom. The hotel was making construction or renovations and we could not use the elevator. Easy acces to Underground only 2 blocks away.

For the price- not worth it. The bathroom had mold and the walls were very thin- we were unable to go to sleep until well past 2am due to so much noise. I would expect much better for almost $300 per night. The neighborhood is beautiful, we will be choosing a different hotel next visit.

Starting with the positive: The staff was amazing, very customer oriented and helpful. The facilities and overall room very clean. Located in a nice area and walking to many attractions was convenient. However, the room and in-room ammenities were disappointing. The room was too small for two singles sharing a King room. There was no room for our suitcases and had 1 drawer to share with minimal space to hand clothes up. The lighting was very dim and, no outlets in the bathroom which made getting ready to go out for dinner etc very challenging. We found ourselves "climbing over" each other to get dressed, dry our hair, do make up etc. Finally, staff did come in each day to make bed and provide clean towels but did not tidy, replace cups, coffee etc. Overall, nice hotel but not as comfortable accomodations as I would have expected and preferred.

Excellent in every way! We arrived early in the morning after a long flight and they went out of their way to allow us to check in early so we could refresh and relax. The hotel is gorgeous and very convenient location to tube station. Highly recommend.

Great location, so convenient to the underground, restaurants, and museums. Staff was lovely and helpful. Room was on the small side, but everything worked well and room was quiet and comfortable. Would definitely return.

This hotel was great! Clean, modern and spacious rooms (we had the Jnr Suite), attentive and friendly staff as well! Directly across the road from the Gloucester St tube stop with quick access to central London via the Circle, District and Picadilly lines. Would easily stay again!