The resort was better than I expected, one of the nicest WM properties that I've been to. The front desk check in folks are polite and very attentive. Alexander was our main contact at the front desk and he demonstrated exceptional customer service (A+!). The one thing that I would recommend is to bring cash. Cash is King in Mexico. You can bargain more with cash. Most places do take credit cards but not too many places accept Venmo or Zelle. We didn't bring a lot of cash as we weren't sure what to expect as far as crime and such - on the contrary, it seemed rather safe in this area. If you do the "Owner Update" it's rather a buzz kill if you're trying to get your vaca started but we did it again, and sat with Efren, he was so nice and personable and totally understood that we only committed to 90 mins - he was super low pressure. On the other hand, the american "closer" smelled of cheap cigarettes and had kind of a pissy attitude - that was the only "bad" part of the "update" he made it easier to say NO, thank you! We did the Sunset Lovers Arch Cruise which was fun but I was told we'd go around to the front, like the pacific side and to maybe get a little closer; and we were told we'd see the sunset, but our boat was on the wrong side of the peninsula. We also did the ATV tour in Cabo San Lucas - totally fun but you get really dirty - bring a change of clothes and some water. We had such a great time! The weather was perfect and our room was always at a great cool temperature. The appliances all worked well and the room was clean - we had no issues. The only thing that i saw that needed a second thought is, I think they should have a pool towel kiosk out by the pool versus having to go to the front desk or back up to the room each time you want a clean/dry pool towel. Swim up bar with loud great music and happy hour daily, a total bonus! Games and activities around the pool area were a lot of fun for all ages. Sunny deck with shade too for those that don't want to get crispy and lots of seating with tables for your drinks or phone etc. Loved it - Great place to vacation!
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