Loughborough Grange Guesthouse & Spa

Absolutely horrible experience! The beds were not clean and sheets were stained and dirty filled with bed bugs.

Restaurant food is excellent Good value Friendly staff Would definitely recommend this restaurant if you enjoy Thai food. Can not fault it. We’ve booked in for next Friday night as well. I think we’ve found our new go to place. Thank you for a lovely lunch and a special start to the weekend.

Everything was wonderful in LG tHAI DERM AND SPA. BUT THE MOST WAS BAZZ, THE MANAGER, SO NICE AND HELPING US ALL THE TIME AND THE CHEF, THE FOOD IS AMAZIN, MANY MANY THANK TO BOTH.

The location is great and parking is a bonus. My room was at the back of the guesthouse as requested so all good. The shower is small and the water pressure poor but all in all a great place to stay.

I asked for a quiet room at the back of the guesthouse and that’s what I got so I was pleased. Friendly and helpful staff. Easy walk into town. Very comfortable beds.

Under new management so a different name on the outside. Bedroom was nice. Ensuite was in need of refurbishment. Good dinner in the Thai restaurant and a decent breakfast.

Chose to stay again for the amazing Thai food. Unfortunately the kitchen was closed due to technical issues which I had not been made aware of. I’d paid extra for breakfast, which was non existent. The electric shower in room 5 didn’t heat up but I did have the warmth of a long black hair on my rather grubby looking sink.

Thank you for a wonderful time you went out your were to make us welcome and wecwill be back and be telling family members and friends.

Good points: car parking to front and rear of property, friendly staff, room was a good size, drinks bar on ground floor, stand fan provided in room, Breakfast selection good. Not so Good Points: no mirror under shaving socket/light, the bedside lamps, behind bed and en-suite radiator covered in dust to the extent it activated my allergy, the en-suite shower cubicle had mould and shower temperature fluctuated, the shower safety cord was only an inch from ceiling so couldn't reach it if needed, kettle was dirty and had to ask at reception for it to be cleaned. All the bad points were addressed to manager in the morning. He said he will re-train the cleaning staff, safety cord will be replaced, mould will be cleaned with appropriate cleaning product, and mirror will be positioned under shaver socket.