Inn on the Prom at the Fernlea Hotel

Love this Hotel, winter or summer, the service is great. Pool, Gym, Food, Rooms and staff are perfect. And the location facing the sea is a bonus.

Third year staying at Inn on the prom. Lovely atmosphere, breakfast is good, rooms r well equipped. Only problem is the rooms r very warm, not a problem for most people probably. Great selection of breakfast items, cooked, fruit, cereal, toast. Clean rooms with plenty of towels and bedding. Snooker room, pool ( didn’t use pool). Will defo go back.

staff were amazing. my mum 92, had a fall at the property and the staff were very attentive and really looked after her. Breakfast was good with plenty of choice. There was eight of us comprising 4 generations and we all had a nice stay. Location was great just across the road from the beach and many happy memories made. My only disappointment was our room which was very compact and dark, one double bed and 2 singles. The bathroom was very dated and floor was dirty in corners. There was no hooks or convenient rails to hang clothes.

Stayed for one night with my daughter, it was her 20th Birthday. The staff at the property are excellent, very friendly and happy to help. The room was just ok and for £163 it really should have been better, all of the furniture was very chipped, walls and ceiling needed some work, the glass shower panel was very dirty and a lot of black mold visible - fantastic view, but for the price the room really does need some work. We ate in the restaurant and the food was very nice, not a great amount of choice , staff again fabulous, sang happy birthday !! much to my daughters despair. Breakfast was ok, hotel catered for Coach Parties (whom I assume paid a lot less) so it was pretty basic. We did use the pool and sauna which was very nice but again the area does need a lot of work. Really was expecting it to be more luxurious, especially the fixtures and fittings in the bedroom and bathroom.

Family break, a great time had by all. Rooms are clean, spacious and beds very comfy. Breakfast is lovely (but avoid the fruit bowl!). Decor needs a lick of paint in corridors and especially the pool area (ceiling in particular) but did not affect our fun in any way! Perfect position across from the beach, prom, arcades, cinema etc and town centre round the corner. No live music on one night out of 2 which was disappointing. No safety deposit box in room (as stated there would be). Still, a great hotel and perfect position. We loved the snooker room and gym too.

I liked the professionalism of the reception staff. I had a problem which was sorted out with a satisfactory outcome. The hotel is very comfortable and friendly.

Breakfast food was poor Boutique rooms not worth paying the extra. We have stayed in better travel lodges for a fraction of the price. Prices of rooms reflect the location on the sea front. Hotel is over priced.

Highly recommend this hotel. Stayed in a family room and facilities were excellent. All staff very friendly and location was excellent

Fantastic weekend the room was I little tired but so was I when I got in it we had a super time