For my stay in Maastricht, I booked the first Hotel Sint Jacob, the sister Hotel Boutique Hotel Grote Gracht. Due to the impossibility of staying in that hotel, we unfortunately moved to this hotel. We traveled for a long time and were tired and happy that they could receive us. The room was on the ground floor, because my husband has problems with his knees due to the stairs, which were narrow and difficult to climb, so the option of a room on the first floor was not possible. The air in the room was stale and did not smell pleasant, but it was already late and we decided to stay. We both slept poorly, although the bed itself was not uncomfortable. The next day I complained about the accommodation, but they didn't have another room for us. The receptionists were friendly, but they couldn't help us. The room is poorly cleaned, there is a bad smell in the bathroom that spreads into the room. There was dust everywhere. There were no closets to store clothes. All in all, it is a negative experience to mark such accommodation with 3 🌟, and its sister Hotel Boutique Hotel Sint Jacob with 4 🌟. They have a modern check in/out system, but everything else is neglected.
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