Xenia Hotel Clark

The room is clean! But next day after cleaning, the coffee pounder/sugar was used last night, and not been replenished, and ask for extra one pack of coffee has been rejected by front desk, And check out process is quit slow due the re-check[near 20-30mint.], the re-check is acceptable but the efficiency is too low, need improvement.

Elevators are slow and look like they haven’t been maintained in a while. Hallways are dark, dreary, and a bit creepy. Rooms look old and worn out. The bathroom is just as old, worn out, and dreary looking. The bath towels look dirty and like they haven’t been cleaned very well. Beware of getting dirt on them because the staff will declare it as “damage” and deduct from your incidental deposit. They deducted 1,600 PHP from our deposit for the dirt on their ugly ass towels. Air conditioning is not that cool and the air feels musty. There’s not much around the vicinity also. Spend your money elsewhere. There are far better accommodations around the area than Xenia Hotel that are value for money.

expectations have not been met in terms of their amenities, but the breakfast buffet is good

Service was very good. The bed don’t have headboard and the rattan chairs was filthy. I just covered with towels because I really don’t want to see it even I never sit on it.

Bathroom dirty never expected , specially the bath towel , dare not use

This hotel has nice interior, nice buffet breakfast area and nice room. Downside is that the pool is being access by other people than hotel guests. I thinks there are units that are being offered for rental or maybe other units are residential style. But all in all our experience is good.

Average Rooms smaller size budget friendly price not my type prefer other hotels but good price service can be improved AC died early morning

It’s quite an old hotel but clean and reasonable for its price. Convenient for travellers who will be staying for short trips since its near Clark International Airport. They also have an open space in the fourth floor where you can unwind and enjoy some drinks with friends and family.

I had a really bad experience with the bed at Xenia hotel. It's like it hasn't been replaced in a very long time and you can't sleep at the edge of the bed without holding yourself or you might roll down in the middle. I was really surprised by how nice the staff was. They greeted me and the security guard even gave me a warm welcome. I did not expect the hotel to be gloomy, especially the hallway leading to the rooms, but it wasn't as bad as I thought it would be. It's still a bit creepy and rundown, but overall it wasn't a bad experience. The room was perfectly spacious and the air-conditioning was very nice. I suggest putting bright lighting in the hallway and music to make the vibe less gloomy. It would make it even more enjoyable for guests.