Valued Stay Mayflower

Property was absolutely falling apart. Shower head was broken in the room as well as couple other items. I was very disappointed because room smelled like cigarette smoke and mold really bad. Unfortunately my child is severely allergic to that smell so we had to leave right away. I informed upfront desk that room was supposed to be nonsmoking room and they couldn’t help us with it. They told me that they charged my card already and not planning to help us. We had to drive around and find a different hotel. It was absolutely waste of money and we were extremely disappointed. The fact that their rooms ripped with cigarette smoke and they advertised as nonsmoking rooms is unbelievable! If I knew that I would never book room in that hotel. My first time booking with ******* :(

I booked the hotel online and arrived at the location around 11:30 night. After waiting for 20 mins, I was told to go to some other property as they are full. They didn’t even provide the address properly and It was very tough to get into their other branch hotel finally. I was literally harassed at midnight .

Having read the reviews I was approaching my stay here with mixed feelings. The lady on reception was very helpful with my arrival as I was planning to arrive early and she provided me with options to leave it whilst I attended what I needed to. When I arrived back that evening my bags were already in my room waiting for me. Each morning we were provided with a basic contential breakfast but for me enough to start my day. My room was cozy and clean; have no complaints about that. The air con was cold and I could find the panel to adjust this but that might have juat been me being stupid. All in all really enjoyed my stay and would stay here again if ever in Madison

I liked that it was safe, quiet good service .

Not toilet paper in the toilet Need to flush the toilet at least 4 time before it should be cleaned

It was a nice place to stay. Clean and small, but enough for the time we spent there. There was no control over AC or heating, but the covers of the bed provides sufficient comfort at night, since we were not there often during the days.

The toilet was not flushing properly.

I didn’t know I was gonna be staying at the bates motel, this place was underwhelming to say the least, but whatever it’s just one night right, wrong. You pull up to the place, very unimpressive, but the price seemed fair, considering the other options available at the time. The owner/manager, not the most friendly, but that’s ok. Then you get to the room, hard wood floors, that’s nice, but there is this strong smell that just fills up your nose, you can’t put your finger on it, what it is. I was going to just try stick it out but it was just so hard to breath in there, it wouldn’t go away. I sat there for about two and a half hours before I couldn’t take it any more, and had to leave. I checked out and went and stayed at another hotel, please do yourself a favor and don’t stay here!!!

Got there with reservation and told me they had no room. Divert to other location on other side of town. Room was dirty and shower was disgusting.