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yewc
Номер Делюкс с кроватью «king-size»
Гость проживал в апр. 2024 г.
В одиночку
Отзывов: 2
3.7/5
Опубликовано 21 июня 2024 г.
Jasper hotel is conveniently located just along Elizabeth St in front of Queen Vic Market. Love the convenience but the service reflected the change management. Jasper used to exude warmth and service staff demonstrated genuine care with personal touch to attending to your queries. Rooms were more comfy and well-maintained too. At arrival, my allocated first room had loud noises and first staff said I could sit outside the open balcony to enjoy the wind (it’s winter…). Do you enjoy having meals sitting outside windy balcony in the freezing cold weather? Second staff helped changed to a room but the shower facility is faulty. I just checked in and really wanted to have a proper decent shower. Informed the staff and was told the hotel just went through an upgrading renovation. After all the ordeal, I am thankful the third staff managed to change a more comfortable room the next day. I used to always promote Jasper hotel to my friends in the past. Now, I have to be more careful to share. I hope they will improve on their room maintenance at least.
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Гость
Номер Делюкс с кроватью «king-size»
Гость проживал в авг. 2023 г.
Поездка с друзьями
Отзывов: 1
4.5/5
Замечательно
Опубликовано 18 сент. 2023 г.
They were friendly from walking into the front door until you walk out the door, always saying hello and have a good day when you see them in the lobby. Rooms were clean and tidy and I loved the space
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Ответ от объекта размещения: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Анонимный пользователь
Номер Делюкс с 2 односпальными кроватями
Гость проживал в сент. 2023 г.
По делам
Отзывов: 23
4.2/5
Очень хорошо
Опубликовано 3 нояб. 2023 г.
Location is very good. It is located right at Elizabeth street.
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Ответ от объекта размещения: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Гость
Номер Делюкс с 2 односпальными кроватями
Гость проживал в нояб. 2024 г.
По делам
Отзывов: 1
3.7/5
Опубликовано 2 дек. 2024 г.
Nice location
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Kaoririn
Номер Делюкс с кроватью «king-size»
Гость проживал в июля 2023 г.
Пара
Отзывов: 10
5.0/5
Превосходно
Опубликовано 29 окт. 2023 г.
Very comfortable stay, loved the location. Staff were friendly!
Перевести
Ответ от объекта размещения: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Гость
Номер Делюкс с кроватью «king-size»
Гость проживал в мар. 2024 г.
Пара
Отзывов: 2
5.0/5
Превосходно
Опубликовано 26 апр. 2024 г.
Good services
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Aaron
Номер Делюкс с кроватью «king-size»
Гость проживал в июля 2023 г.
Пара
Отзывов: 5
5.0/5
Превосходно
Опубликовано 5 сент. 2023 г.
Great place to stay
Перевести
Ответ от объекта размещения: Dear Aaron,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Ching Hong
Семейный люкс
Гость проживал в мая 2022 г.
Семья
Отзывов: 3
4.2/5
Очень хорошо
Опубликовано 15 июня 2022 г.
Great location, tram station just 1 mins away, staff is very friendly and helpful. Was surprised hotel do not provide toothbrush.
Перевести
Ответ от объекта размещения: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. Our hotel does provide toothbrushes and toothpaste and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Carl
Номер Делюкс с кроватью «king-size»
Гость проживал в февр. 2022 г.
Поездка с друзьями
Отзывов: 33
4.2/5
Очень хорошо
Опубликовано 30 мар. 2022 г.
Generally good hotel, location near victoria market and short distance to Melbourne Central.
Staff are very friendly and accomodating.
Room also spacious.
There are 2 downside for me, first one is shower cubical so small and the other one is my room is Infront of construction so from 7 am the machine noise would start
Перевести
Ответ от объекта размещения: Dear Carl,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. The road work is finished and we don't have much control over this as this is the council working to upgrade the facilities. We do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Ответ от объекта размещения: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager