DoubleTree by Hilton Memphis

В моей комнате были мошки. Был только один кофейный пакет. Термостат на стене не управлял блоком нагрева / охлаждения, и это было ОЧЕНЬ шумно. В ресторане / баре не было кондиционера. Он был немного грязным и обветшалым. Цены на напитки в автомате отсутствуют.

Our stay was very nice! Great location & great hotel staff! Will be back!

The front staff at night are on point if the the goal is to ignore the guest, stay on your phone, then just say ...no, to an extra pillow. No, there are no "special cookies" when you check in. (And i had heard that was a treat) service when the night crew comes on is non existent. Worst double tree ive ever stayed at. Elevators not working, leaking water everywhere. Yuck.

The property was nothing special, and it felt like they charged what they could for minimal service.

Nice room the only thing that the breakfast wasn’t good they charge $15 per person buffet style but it’s mostly like complimentary breakfast not worth the spending on it

We had No Tv working in our room the lamps had no bulbs to work at the desk area and no one ever answered the phone at the front desk.

Stayed 6 nights. The location of the hotel is great! Many restaurants and grocery options nearby! The property and the room were decent for a 3-star hotel. However, I faced four issues that affected my score: 1) The room service cleaned the room once every few days. The front desk was not honest about it and every time I asked, they assured me the room service will come that day and for 2 nights that didn't happen, which my trash was full and I didn't have clean towels. I appreciated if the front desk were upfront about it so I could plan accordingly. 2) There was a power outage on a busy weekday morning and I had to use the stairs to go up and down the 6th floor several times. 3) Most of the staff were friendly, but once I got a grumpy staff at the buffet breakfast that was complaining about her day nonstop to her colleagues and also got my order completely wrong and didn't seem to care at all. 4) My room was missing the safe, and even though I asked the front desk several times for one, they didn't deliver. If these issues had not happened, I would give it 4 stars.

Beautiful hotel but don’t swim in the winter. The pool is indoor and outdoor , plenty of warm jets but it’s still just TOO cold .

Room service didnt provide extra washcloth after cleaning my room. The pool glass roof was leaking water. The restuarant inside the hotel menu was extremly expensive. Breakfast high was. The noise level was amazin. Overall a 3.5