SpringHill Suites Memphis Downtown

Enjoyed our stay. Staff and property were nice and very clean. Trolleys were a jump and a skip next to motel making travel very easy and enjoyable. Would definitely recommend completely.

I enjoyed my stay. The room was nice and clean, although it could definitely use more lighting. The breakfast was a great feature, with lots of options. The front desk staff seemed good atbtheor job, if not particularly friendly. We were there during a bad weather time, so the trolley was not working, but we were able to walk to Beale st in 10 minutes.

We visited during one of the biggest cold spells in Memphis in years and still had an amazing visit! There was a boil water alert and we were advised upon check-in and given bottled water. Our room was clean and spacious, perfect for just us two. The breakfast provided was adequate. We were abke to walk everywhere we wanted to go, except Graceland. My only problem was that the ******* App said check- out was at noon and at 11 housekeeping and front desk said we needed to check out.

We were there during a winter storm. Waking in and out from the property was tough as they didn’t have salt or sand

Our room was spacious, clean and comfortable. The free breakfast was very good and since it was so cold out the fresh coffee in the lobby was always a plus.

Very rude people when we checked into the hotel. Valet parking is a complete joke. Just so everyone knows. They park your car in the same parking lot that you could have parked it in. I actually parked my own car 4 times because there wasn’t anyone there to take my keys. The attendants all smelled of **** and my car was NEVER ready when I requested it. We were in Memphis during the snowstorm so please tell me why you would bring my car to the door where I was waiting and lock it to go get in another vehicle to stay warm without giving me the keys??? Had to ask 3 different times for them to actually clean our room and give us fresh towels. Other than the rude staff, horrible room service attendants and the druggie valet attendants the hotel was definitely close enough to walk to a few restaurants. Definitely recommend The Flying Saucer Restaurant.

The place was clean. Staff very friendly. The hotel is just awesome. I really enjoy staying there. Even the breakfast was awesome.

It was a nice location, the facility was very nice, the breakfast was good. The front desk and vale staff were very nice. The breakfast staff were a little too focused on checking and refilling the food, and were a little rude. The staff would budge in front of guests in the process of getting food without waiting for the guests to finish or say excuse me. They were mean or disrespectful, but they just didn't see to exude customer service.

Overall a great stay but hotel in some disrepair. Staff was very friendly and helpful. Pool was cold but we enjoyed the hot tub and fitness room. Location was great for exploring the city.