Hotel Maria del Carmen

Im upset with this property at this moment, First of all the restaurant staff are non sociable no acknowledgement of any kind. Also, if you are planning on checking out a day or two earlier be aware there is no refund of any kind even though you are giving a 24hrs. Notice. We reserved 5 rooms for 4 nights we checked in One day earlier and paid for our day early direct to our hotel im not quite sure who is not wanting to give back a refund ******* or Maria del Carmen Hotel. Maria del Carmen says ******* and ******* says Maria del Carmen. This is very frustrating.

Awesome service, located just a few blocks from main plaza. Quite, great food. We like to get up early and cafeteria open at 7 am. A little late for me.

Very friendly staff, clean rooms and facilities. Great breakfast included.

The staff is awesome they help on everything

MUY BUENA UBICACION,BUEN TRATO DEL PERSONAL,LOS CUARTOS LIMPIOS Y COMODOS.

Horrible hotel. Rooms were full of mold. The whole building smelled really bad, including the rooms. Rooms were dirty and full of dust. The elevator did not work well.

Good location. Close to the center and bus station. Friendly staff and clean hotel. I would stay here in the future.

This place is a real gem. Spotlessly clean, great pool, comfortable beds, and location can't be beat. Awesome breakfast too. You'd be crazy not to stay here.

Great location near the center of Merida, staff was all over friendly and included breakfast was very good. Hotel was overall clean. Hotel rooms could use a renovation as they look old, and the walls are extremely thin allowing way to much noise. Also housekeeping came to our door at 8.45 in the morning which is extremely early in my opinion (I don't tend to put an alarm on holiday).