After no show with Seytur Taxi at Adana Airport, booked with *********** we arrived at the Forum Suite Otel in Mersin, our accommodation, twin room was not ready, in fact what they had allocated was a Double Bed, very small and cramped room with no room for personal items and tiny wardrobe. We had to wait for reception to separate the beds, which took long time, further delay. We became aware on leaving that the room we viewed on *********** was classed as "suite room" but not given to us. Reception said they were sorry, that on next visit would upgrade us free, all too late. Reported to *********** that the photo's shown on their website are misleading, but they said nothing they could do about it. Breakfast was good, staff courteous, but the quality of our room below standard and not as advertised, for this reason would not recommend this hotel. I contacted the Manager of The Forum Suite, he was anything but courteous and did not respond to my concerns.
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