Nautilus Sonesta Miami Beach

They charge you resort fee and charge you things you never consume. Poor room and AC doesn’t work. Please avoid this hotel

No pool available or use for hotel guests

First floor amazing. Hallways and rooms smell like *****, old mold and rooms have old ripped furniture. Pool closes at 6pm. I canceled my stay here and went somewhere else

The property was in a good location, clean . The staff was amazing . We loved our vacation

Overall, excellent stay, but a few things to be aware of before you go! Location and beach access is awesome! Service was also fantastic, but I did have a major complaint about the rooms because you might not get what you think you are booking due to online pics and descriptions being VERY confusing!! I really did NOT originally receive the room I thought I booked, as it had different floors, less furniture and fewer windows for oven view. However it was a spectacular bathroom! Another room I booked for my friend at same time was very small for two queens, and bathroom tiny with no place to put stuff and zero counter space! The ocean view room did have amazing view and top floor, but elevator took forever. Finally, the mini bar refrigerator is not really for your own stuff, so we needed to beg for another fridge for medications/supplements, etc. When I spoke to manager about the disappointment with room not matching description, he did his best to offer some concessions, but we were unable to switch rooms due to hotel being sold out. Food and drinks were fantastic, and cabana service top notch!! I would definitely stay here again, but be specific on room type requests! Be sure to get the “deluxe” rooms or you might be disappointed, unless you are single and dint require bathroom space.

the rooms were very small I was told its 350 sq feet but the room was not more than 225 sq feet

Hotel is beautiful, location is prime. Employees were attentive and very kind. Food/drinks were great. Our room neighbor left their phone on vibrate and it rang for 4 hours straight from 9:30pm-1:30 am, then someone came and re arranged furniture upstairs around 5:15am(figure of speech but it was brutal), then at 6 am the unoccupied room next door alarm clock went off with no one to turn it off. Brutal night of sleep. None of that falls on the hotel just some terrible luck. Beautiful place.

Hotel bem localizado, hall de entrada amplo, reformado, moderno, porém quarto e banheiro pequenos.

Property is billed as a 4 star hotel but lacks amenities that are typical of a 4 star hotel. Small pool, no fridge or microwave in room. Prices at onsite bar and restaurant were very high given quality. Think $30 for a basic drink, $17 chips & guac. At time of booking, It was not clear that there is no on site parking at this property or that there is no close/convenient public parking. Valet at this property is $50/night which seems outrageous given the cost of the stay. Additionally, property could use some updating throughout rooms and lobby. Room set up was weird with bed in middle of the room/floor, no night stands or seating other than the bed.