Mercure Hotel Mildura

Pros: - spacious and clean room - near restaurants Cons: - Reception is only from 8am-10pm and not 24hrs as listed. Was told off by front desk staff at 1015pm to respect her time as I approach the front desk - Wifi was non existent. I cannot even use Google map while being on the hotel’s wifi

Property is conveniently located and has many restaurants within a few blocks walking. Room was clean and well equipped. Disappointed that due to NY public holiday the pool was filthy and out of service for a day(temperature was 37 degrees). Reason given was due to public holiday they couldn’t get equipment to clean it. Poor planning more likely. No response either from the email we sent to the hotel regarding the pool closure.

The pool had a bad rubbish smell rubbish was not removed , pool was not available for one day it was 39 deg due to cleaning maintenance man arguing with receptionist over duties shower head did not work , meal in the hotel was terrible my wife could not eat the shewers left the meal behind no comment s by staff

Honestly, this was an amazing stop over. The check in was quick and easy, the room was spacious, the bed was super comfortable and it was close to a bunch of amazing restaurants and cafes.

Old Building, arrived late, room was small, basic and Hot. No outlook from a small locked window, and the wall A/C was not helping. A tough sleep and glad to leave this claustrophobic room.

This hotel was a pleasant surprise. The room that we had was absolutely massive! It was like a once bedroom apartment. There was a heritage listed lift in the hotel which was quite the experience. The room has a spa bath in it, a huge bedroom and a view over the town. There was free parking on site which was somewhat limited but we didn't have any issues finding a spot. Without realising it we were there for Melbourne Cup Day which is a public holiday in Victoria which meant that the restaurant was closed for breakfast. My only suggestion for this hotel (not a complaint at all, just a suggestion) is that when I asked at check in about breakfast, the lady working informed us that the restaurant would be closed for breakfast due to the public holiday, I asked her if she knew if all of the cafes would also be closed. She said she didn't know, but some of them would surely be open. I asked which ones, and she said she didn't know, and that I just had to check all there social medias to see if they would be open for the public holiday. So my suggestion for management would be that if there is a public holiday coming up, maybe the hotel could make some enquiries with the local businesses to see which ones would be operating, so they can make recommendations to their guests. We wasted a lot of time in the evening trying to see where we were going to be able to eat in the morning.

The property is very central to restaurants and cafes and to the river. The property itself is tired and worn. Bathrooms need to be modernised, carpets need to be replaced and walls in both corridors and rooms require repainting.

We enjoyed are selves and we had good service and there were nothing wrong with the hotel

IN a great position. Next time I would get the one bedroom apartment as it was more convenient to the car parking. Other than that, it was great!