At the beginning of August we booked 7 days at Ca'Villa Club, at arrival we found that the owner is not at the place but they have an extremely friendly and hard working woman on site (MariRosa), that does all her best to make you comfortable. And although she did not speak English, with hand and feet she was able to more or less communicate. The rooms are next to the courtyard and are small, no airconditioning! and really basic (no tv for instance), one room had a fan and the other there was no fan provided (they simply did not have another). The first night we had dinner at the courtyard, which was really simple Italian food, nothing special. During dinner we were forced back in to our room due to an enormous amount of mosquito's that really attacked us. The rooms were very hot, especially the one without a fan. The second day we contacted the owner and explained that for us this was not an ideal holiday location due to the enormous amount of bugs and the very hot rooms and asked for a solution. The offered solution was that we could leave the next day and that they would put the rooms back up for booking to other guests, the amount that they would charge the new guests would than be transferred to us deducted by the fees of the booking websites. We took the solution, since we did not really had another choice and left the next day. Eventually they managed to sell the rooms again and reimbursed us about 70% of the money (they deducted the fee that *********** charges).
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