El Establo Mountain Hotel

酒店可能以接待旅遊團為主，酒店山上環境優美，錯落有致，房間設施比較陳舊，孔雀園的🦚令人稱奇，幾乎所有🦚都在開屏！

The property was amazing! The view from our balcony was outstanding! The staff is super friendly. We had a great experience and would highly recommend this hotel.

Out side of rolling blackouts and rooms with no WiFi it was a great hotel with a ton of things to do. The food at dinner was great. The free breakfast was good for free but I would have liked pay food options as well. The same things over and over again get boring.

We loved this property and found it to be better than advertised. Gorgeous views, extremely convenient location, many great activities nearby. Stunning sunset view across the road from the property, people gather there every night for the beautiful show. The restaurant was good. Gift shop well-appointed. Staff was excellent, and went out of their way to help us with some specific requests/questions including arranging transportation. Grounds are beautiful and well-maintained by competent and kind gardeners/grounds-keepers. We saw many coatis on site, birds including two toucan sightings. There are peacocks on site. There were high winds while we were there and the upstairs bedroom/loft was quite noisy so we did not use it for sleeping. The room was well-appointed and very spacious. There are through and through vents so that the air flows from outside, through the room, and into the corridor outside the room - good ventilation. There are sitting areas throughout which promoted socializing and we met some great new friends. The proprety is very hilly but easy to walk for those with good mobility, strength and cardiovascular capacity (one mile uphill to the very top of the property). Note that in the evening the resort is very quiet and dark. Pathways are generally lit well enough to walk in the evening. The hallways and rooms are dimly lit after sundown, so if you need to work (or watercolour paint!) it's best in daylight or bring a small desk lamp. Wonderful. Highly recommend

A beautiful place in the misty mountains. What i did not like was that the windows had only partial blackout curtains, making a lot of light come in very early. So good for early risers only.

Overall nice property in a great location. The room is nothing special, but it matches the pictures and is clean. It was a much bigger property than expected. They have their own hikes on property that you can explore. Every room has a view and the sunsets are great.

We had a wonderful stay at El Establo! Property is very large and well-maintained; we were able to get a taste of the jungle just by walking between buildings, and enjoyed private walking trails up in the mountains above the rooms. We enjoyed both restaurants on premises, but especially the traditional Costa Rica dishes on breakfast buffet at Las Reinas: they had some kind of amazing homemade papaya pineapple jam and great Costa Rican coffee. The most pleasant surprise was abundant wildlife on premises: we saw more birds, agouti, and coati from our balcony than in the cloud forest! Property was quiet, safe, and staff were helpful with reservations and arranging transportation.

Beautiful property. Very helpful and hospitable staff. Lovely buffet breakfast. Very convenient shuttle to room.

We stayed at this property for two nights. On our first night as we were getting ready for bed we started seeing bugs appear inside the room which as we got close we realized they were wasps. It from 2-5 wasps to like more than 30 inside the room. We had our 2 year toddler. We called the front desk multiple times but there was no answer because they were closed. We also called the after hours line and there was no answer. We ended up having to grab a mattress and somehow squeeze it in the bathroom where we spent the night with our 2 year old. It wasn’t until the next morning when they helped us changed rooms that we realized there was no screen for the window and it was how the wasps got in. We complained to the front desk about our terrible experience and how this was their fault because there was no screen on the small window as there was in the new room we got transferred to. The customer service we received was horrible. They didn’t seem to care or feel bad about our experience. We asked for a refund for the one night and got no where. No one helped us and they did not offer us any services to at least try to offset the horrible experience. Very disappointing with how this issue was handled. As it seemed they just pretended they were going to do something about our refund but never did. Never did we get an answer from any manager or staff. Would not stay here again.