Holiday Inn Express & Suites Philadelphia - MT. Laurel

The property is decent for a quick business trip. I stayed twice in two weeks. I checked out and back in between stays. The staff is great and very helpful. The rooms vary greatly in quality and cleanliness. My first stay was on the 3rd floor. The room was clean and well maintained. The second stay started on the 2nd floor, and the room was like it was in a completely different hotel. In the 2nd floor the room was terrible. It smelled and the door didn’t close completely. The staff moved me to a different room, on the 2nd floor, and it wasn’t an improvement. The TV didn’t work and room was worn out. I finally requested a room on the third floor and my request was granted. Again, it was like a different hotel all together. The room was clean and well maintained. I am not sure, but I believe the hotel tries to keep the lower floors occupied first. The rooms are occupied more and show signs of maintenance issues. Request the 3rd floor!

Not a good stay ,bed not good at all did not want to complain after I had to move my room twice, because microwave was bent all the way in on top. A man from customer service move us to another room, which the door would not close properly you could see inside very unsafe. Finally we got a room with that was ok. Except white stains on the chairs they look permanent thank you and the carpet has stains also

We stayed for 3 days and 2 nights. The room is spacious, very clean, comfortable bed. It has a flat and big TV. Quiet and peaceful hotel. Very kind and helpful employees. Delicious breakfast. For us, everything was perfect. Definitely will stay here again.

Stay was very good. Room was clean. Was on the second floor and could hear the third floor guest walking around during the night. Dining staff talking loud drowned out the TV news station at breakfast. Would look at other hotels in the area for next stay.

The hotel is clean. The staffs are polite and professional.

The hotel was nice with a 24/7 front desk and snack bar and really delicious free breakfast every day ( I SUGGEST YOU GET THERE WHEN BREAKFAST IS FIRST SERVED OR GET LEFT WITH SLIM PICKINGS) . The room was clean and spacious with a air conditioner that kept the room really cool, I enjoyed that . The room was also clean and has a comfortable big bed and microwave and mini refrigerator and coffee/tea maker. It has a big flat screen tv. The staff was so nice and welcoming. My only issue was the guest that was in the room above mine. Intentionally stomping ( He or she had to be Paul Bunyan or Bigfoot or The Jolly Green Giant) They even let there kid run and stomp like crazy too ! I couldn’t take it anymore and left. My advice is unless noise doesn’t bother you, Always ask for a room on the highest floor that they have so that no one will be over your head. Some people are just plain disrespectful

The bathroom was horrible!! It wouldn't flush properly the entire stay there!!

Bathroom shower and faucet were very noisy. Faucet handle fell off.

A nice hotel. Clean rooms nice and big and provide all dove products in bathroom. Big screen tv. Coffee maker and fridge and microwave. Nice breakfast in morning. 24 coffee and tea. Nice friendly staff. Nice night out