Grupotel Parc Natural & Spa

The hotel looked nice from the exterior, however, the area around it wasn’t very picturesque. All the staff we encountered were very nice & helpful. The massages were brilliant, we had Gerita ( proberly spelt wrong) who proved to be excellent at her job. Such a shame about the surrounding area.

Lovely family stay, with perfect views of both nature and sea, in a very peaceful and quiet location. Perfect for young families and for those that love a good long beach walk. This hotel is on a league of is own, leaving other 5* hotels behind due to its staff! They went the extra mile 24/7 to accommodate all of our needs, including food allergies. A personal, heartfelt thank you to Luis, Adam, Jimi and Niss for making our stay truly special and memorable.

Most attentive staff with each his/her own professional and yet amicable approach. Furthermore, this seaside hotel boasts ample luxurious facilities and well maintained spacious rooms full of amenities. We would very much enjoy a return visit. Gracias

Everything was phenomenal. The service staff was exceptional. Breakfast and dinner were beyond expectations. Location is perfect for beach access. No complaints. Room was clean and well maintained and the nightly entertainment was a nice touch. Will return.

On arrival at the Hotel, we were greeted by Laura, who showed us around and to our room, which was lovely. We then had a late dinner, which was excellent. Throughout our stay, we did not venture out for dinner as the quality and choice of food on the a la carte and the buffet menu was excellent. We did have a slight issue with noise from the room above due to the chairs being moved about frequently. When this was mentioned to reception, they immediately offered us another room and we were provided with a free upgrade to a suite on the ground floor overlooking the pool. The additional space was fantastic. We found ALL the staff to be kind and helpful and also very good communicators, especially in the dining room at breakfast and dinner. We enjoyed the evenings in the bar with the entertainment and the choice of drinks was very good along with excellent service. The only thing that let the hotel down was the lack of heating in the outdoor pool. Not quite sure it wasn't heated but it meant that the indoor pool was usually used by adults with very small children and therefore very noisy and uncomfortable.

Overall it’s a great hotel. Very clean. Friendly and professional staff. The food is great. Our dairy and gluten allergies were accommodated well. The area around is beautiful (clean beach, quiet natural park). The spa was good and clean. The gym needs some service as the Technogym machines and the rower were rusty due to the chlorine of the water of the swimming pool. We will definitely come back there!

We are a family of seven and still in situ. The staff make this resort. They are simply outstanding. I’ve never experienced service of this level in Dubai, Thailand, America ROTW and I doubt it exists. They genuinely care so much about your time spent here…nothing is a problem. Add to this an amazing evening buffet, good after supper entertainment, breakfast of the highest quality and a beach front restaurant for delicious fresh fish lunches and they knock everything out of the park! The property itself is an older one but fully functional and extremely well maintained. Pool clean, Spa large with sauna/steam. Very reasonable rates and the massage experience is of the highest quality I’ve had. Suite very spacious with two bathrooms👍 I thoroughly recommend this property and have no negatives - EXCELLENT/IMPRESSIVE/WONDERFUL!

Everything was perfect. Large rooms, they arranged our two rooms next to each other. Great food, service like in Asia. Everything very clean and organized to details. Kids club opened all day, great animators Gloria and Maria. Beautiful restaurant on a shore. Dinners with live music almost every day, huge offer on buffet and you have a choice of menu as well. Everything just perfect.

The service in this hotel is truly outstanding with friendly staff who go out of their way to give their guests a memorable experience. Delicious breakfasts with great variety of options. Highly recommend having dinner one evening in the hotel restaurant.