Jonathan
11 февраля 2024 г.
Checked in on Thursday evening, check-in service, and friendliness was good. Friday morning breakfast was typical Hotel breakfast. The trouble began Saturday morning. The breakfast was subpar a lot of things missing, staff arguing about someone being late in front of all the Hotel guest. One employee using profanities because he can’t get the juice machine to work properly. Gym completely out of towels. Went to the desk to get one and was told they couldn’t find any and that they don’t put towels in the gym because people steal them. I told them I need at least one because I sweat a lot, and they gave me a bath mat towel. My wife went to the gym later that day and asked for a towel and was told we have no towels to give you and to do without. This is absolutely ridiculous. Also gym had no wipes for the machines. Told the desk, the lady just shrugged at me. It is very obvious to me you guys have the B team working on the weekends. This needs to be remedied. It was a joke.
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