Residence Vespucci

We stayed in the 3-bedroom penthouse at Residencia Vespucci in Ponta Negra for 6-nights in early Sep ($338 Can/night). The suite was huge, with three distinct areas: the inner apartment with the bedrooms, a sitting area with a large sofa and huge flat-screen TV, kitchen with a stove top (no oven), microwave, plates, utensils and a large water dispenser; an outer sitting area that was formerly part of the patio, completely surrounded by glass doors, with two tables, a large couch that could easily double for a bed, and two chairs; and the large outer deck with the jacuzzi and two lawn chairs. The inner apartment could be shut off from the outside and cooled by the AC units in each bedroom. The bedrooms were of adequate size with plenty of storage space, 4 comfortable beds, and blackout curtains as well as sheers. The master bedroom was large, with an en-suite bathroom with a large shower (electric rain shower-head). The views from the deck were outstanding, across the promenade and along the bay to Ponta Negra's signature dunes. Breakfast, served in the room in front of the pool, was adequate but nothing special – a few strange (for a foreigner) fruit juices, buns with cheese and ham, fruits, and made to order egg and tapioca dishes. The pool was small and needed a bit better maintenance, but was a nice addition for an afternoon dip after the beach. The location was, of course, across from the beach and easy walking distance to a variety of restaurants and a few small mini-markets. The hotel staff were friendly and helpful; only one (Stanley) spoke English, but everyone could understand my broken Portuguese. The apartment was ideal for our purposes, three adults and two children wanting separate rooms. It was not luxurious by any means, with older furniture, sliding glass doors that were jammed or didn't lock. However, it was perfect for us and provided a comfortable base for a tranquil beach holiday.

Vir a primeira vez em natal e encontrei uma equipe maravilhosa paparazzi ao qual fiz um book de fotos e amei ,pelo carinho e atenção dada por toda equipe, Leandro um cara super gente boa.

La ubicación y las vistas compensan lo demás. Desayuno continental sin mucha variación y un café regular. El apartamento súper básico aunque funcional. La piscina chiquitina pero suficiente. Lo mejor el acceso directo a la playa

Reservei 2 apartamentos com diárias para janeiro de 2024, através do Booking, no dia 31 de maio de 2023. Cancelei a reserva no mesmo dia 31, porém cobraram o valor de R$903,55 de uma diária, que veio na fatura de junho do meu cartão de crédito. O cancelamento consta como gratuito, se realizado até dezembro de 2023. Porém, a acomodação não fez o estorno no meu cartão até hoje, não atendem minhas ligações e nem respondem minhas mensagens. Ao Booking, informam que já fizeram o estorno informando um código que não é localizado em nada que me diz respeito, e fica por isso mesmo. Já pedi ao Booking que peça maiores detalhes deste código ao Sr GianLuca e o Booking me manda entrar em contato com a acomodação, que por sua vez não me atende. Portanto, para que vocês não têm o prejuízo que estou tendo, pensem se vale a pena essa "dor de cabeça" ao reservarem este estabelecimento. Tenho todos os protocolos de atendimento pelo meu cartão de crédito , consultando tal código.