SpringHill Suites New Orleans Downtown/Canal Street

Best experience at a hotel l ever had . Rooms were super clean and tidy. We had a nice view of canal street. I fell in love with the rooftop. It was absolutely beautiful, I stayed hanging on the rooftop more than I was in my room. The staff were friendly, very helpful and funny lol. Will definitely be booking with them again...

The staff were great and very friendly. The breakfast had lots of options. There aren't that many restaurants around the area that is within a safe, walkable distance. The tram stop is a block and a half away and very close to the downtown and tourist area. Overall a good stay!

Comfortable beds, fantastic breakfast, all the staff we encountered were polite and very helpful. Parking is 20 dollars a night. Parking lot is across the street, appears relatively safe. Area is walking distance to great areas. Street car is close by. Cons of the room, lighting is awful especially in bathroom. Woman...bring your own makeup mirror. Bar fridge, mediocre at best. Rooms are clean.

my room tv was purple with no way to fix it the valet that i paid 50 dollars for left my car running for 4 HOURS on canal st with the flashers on and the doors unlocked and then tried to play it off like he hadnt. the manager on duty did nothing about it `

I stayed only one night for the Beyonce Renaissance World Tour and the hotel was very nice and close distance to the arena. Mr. Kendrick the valet guy was so sweet and helpful. I would definitely recommend friends and family. The only hiccup was getting my car from valet the following morning, I had to wait over 45 minutes to get my car. My only suggestion would be to have more help when there’s a big event in town.

This was an excellent stay, and the staff made my two weeks in New Orleans absolutely wonderful! Upon arrival, the person who checked me in realized I had been on a long journey from Australia and that I would be there for two weeks, She made every effort to ensure I had what I needed to be comfortable both for the night and for the stay! So many of the staff members really went out of their way to make my stay excellent, the security staff (I didn't get their names, I'm sorry) were always making sure I had a ride, had my directions. It was appreciated greatly. Other folks like Mike and Shawn at the bar, Niya and Latanya at the desk, Amine with a generous smile, and the other breakfast hosts were amazing. A special thank you to Quatavius who kept me in stitches, checked in on me every day he was working, suggested places to go, music to hear, and generally just always had joy to share. The room was very nice and quite spacious, I was mostly there by myself, but had friends come down to stay for the last weekend and there was more than enough room for all of us to be comfortable. Even though we were near the elevator, the noise wasn't too bad. One friend parked her car in the lot for three days and had no issues with anything. Overall, a lovely stay, great location to walk to everything we needed, very friendly staff. The rooftop bar was a great meeting place for my friends after long days and the gym facility was big enough for our needs - I really appreciated that they had foam rollers as well, a nice touch after long days at Jazz Fest!

Such a great hotel! very comfy and accommodating! Highly recommend this hotel for your stay. Everyone was so friendly - but Quatavius at the front desk was AMAZING! Gave great recommendations, always had a smile on his face, and ultimately made our trip 10X better. Again, highly recommend this hotel when visiting NOLA!

Room was very clean and housekeeping came in during our stay to refresh towels and make beds. That was a nice surprise. Hotel is an easy walk to street car and bus stops and the staff is friendly. We never had to wait on an elevator which is nice! Breakfast was okay, pretty crowded but we were there during Spring Break.

The hotel room was great, but the staff really makes this property exceptional. We were always greeted upon entering the lobby, and all requests were promptly handled. A hotel is only good as its staff, and this is probably one of the best hotels I’ve stayed in this year. I definitely would recommend the Springhill Suites on Canal. While the hotel is situated slightly away from many other hotels on Canal Street and in the CBD, the street car stop is just a block away, which makes for getting to the French Quarter easy. The walk is not bad either. Our hotel room was clean, furnished with modern touches, and had faux wood flooring. It’s nice not having carpet in a New Orleans hotel room. I don’t have any complaints. As a Titanium Elite member, I will stay here again.