Hotel Monteleone

Had a fantastic time at the montelrone, we stayed at two hotels whilst in New Orleans and this was by far the best. The staff were so friendly and helpful, especially the door men. We even found ourself coming back there to use the bar even when we were staying in the another hotel for the second part of our week.

From check in to check out, we had the most amazing experience staying here and I’ll start with this: customer service! we got in a little later and were tired from traveling so rather than explore the French quarter, we grabbed dinner at criollo where mayur was our server. He was SO knowledgeable and attentive and friendly. We were checked on by the manager, Mr. Dupree and this is where our stay really took off. He went over the whole list we’d brought with us to tell us what was really worth doing in the city! That guy? KNOWS New Orleans! He’s a gem. We spent several stops into the hotel chatting with him about the history of the city and it was an absolute pleasure feeling like we had a friend who worked there. He was also our tour guide if you will at the iberville tower cocktail experience at the carousel bar (lauren was our bartender, and just another testament to the service of the hotel!). It was an hour long and WELL worth it. Tim was the new manager on shift for the next few days and he picked up right where Dupree left off. He treated us like we were family at the property and made sure our dinner experience at le petit chef was incredible (another “to do” I highly suggest! The interactive dinner was such a cool experience.) our room was beautiful! The service superb! The hotel employees wonderful! I’m not sure we could ever stay somewhere else on a trip back to the cool city of New Orleans! (Honorable mentions of great employees was Wadzie at the front desk, and I believe it was either Roy or Ray at Criollo who assisted mayur). 10/10!!! Happy holidays to anyone lucky enough to spend time at the Monteleone.

Lovely ambience at the wonderful roof top pool and bar. Clean pool, plenty of towels and a friendly welcome by Earl catering to guest’s poolside and wonderful poolside drinks by Alberto, both ensuring every guest was made to feel the New Orleans hospitality and holiday vibe at our oasis in the City.

Earl the pool operator and team at the pool are amazing! The experience continues to exceed expectations. Thanks for continuing to promote guest experiences and making those above and beyond other locations in NOLA!

The hotel is in an excellent location in the French Quarter. Love the old world feel. Rooms are very nice and staff accommodating. Very enjoyable! Pool on the roof was wonderful. Earl the Pool Operator was exceptionally helpful and enjoyable to deal with. Thank you Earl for making our vacation a little more fun.

Still here, but had to write review now. Hotel Monteleone is in the perfect location; near, easy walk, to all the fun, music and restaurants of the French Quarter, but wonderfully elegant and quiet. And 5-10 minute car ride to the other areas and 20 to jazz festival. We opted to stay in the new tower with those amenities, no real view but nice room, great AC , turndown service and wonderfully quiet at night which matters to me a lot. Roof pool, gym and spa there, but then we also enjoy the beautiful areas of original hotel which are meticulously kept up. Best perhaps is the staff. To a person, everyone we interact with is extremely helpful, nice, and smiling which creates the greatest atmosphere. I especially have to call out to Pamela Williams, their Manager of Uniforms. She overheard me quietly asking at the gift shop where could I buy just a banana, we were leaving for a tour but that i was a little nauseous from morning medicines. She came to me immediately, told me to wait right there and ran to grab several for me. When she returned with them she whispered to me that her mom also takes strong morning meds with a banana so she understands. I almost cried, what empathy and what an example of going WAY beyond the job of hospitality & customer service. I want management and the family owners to know they should be extremely proud and appreciative of Ms Williams and of all their staff, they are doing Hotel Monteleone proud and your best marketing/sales ambassadors! We will return.

Thisbplace has no heart. We had reservations for our 13th wedding anniversary starting today. My wife had a stroke last night and we are in the icu still. The hotel is refusing to cancel reservations and provide a refund.

this was our 13th visit and stay at the Monteleone... the 1st visit and this last visit has been fantastic. From the doorman to the maid staff... they always have made our family feel special.

I have stayed here many times over the years and it continues to be one of the best in New Orleans. The staff are professional, friendly, and amenities are excellent. Earl was incredibly attentive as the pool operator. It would be great if the hotel would keep the heated pool area bar open as the Carousel bar is now impossible to get a seat at.