International House Hotel

Parking problem

Bed sheets were stained, tv remote did not work, bathroom sink did not drain properly. Air conditioner could not be set nor the fan it was pretty hot. At check in we were charged and additional amount of fees which made us pay over what is shown on the receipt we were given.

The hotel has a cool lobby but all the chairs were covered with cloth? The front desk was SO wonderful and helpful. The room is just very outdated and lacking amenities: no Bluetooth option, no smart TV, no safe, no dresser/drawers/closet, extremely uncomfortable bed. Kind of janky tbh!

Terrible experience. Room was dirty, valet Parking was the worst, staff was not friendly at all. Do not stay here, I repeat DO NOT STAY HERE.

I gave it that rating because of the customer service, the price for the room, and all the stores that I like to go too is in the immediate area

Everything was amazing, my only complain was the pricing for parking (valet parking). Too expensive

We've stayed here four or five times now and I think it could use a bit of a re-fresh: new carpeting, new mattresses and more places to plug in electronics, etc.. It was quiet which was great, as we were not out late. It's in a great location, with good walk-ability and has a really nice hotel bar.

This hotel is amazing!!!! The art, friendly staff, and bar is incredible!!! Thank you all for the most wonderful experience!

How warm and helpful the front desk staff were was very mixed the first people who checked us in were warm and kind but one woman was very short and cold. We asked about taking the bikes out on different days. Multiple co-workers told us it should not be a problem as they were almost always available and were getting ready to help us get them when she either cut them off or told us without looking up from her screen that they were gone for the day. Perhaps this was true, but how she went about it gave the distinct impression that she just did not want to deal with getting them out - whereas her co-workers had indicated that it was an option separately on both days.