Чтобы гарантировать подлинность показываемых рейтингов, мы не просто рассчитываем среднее значение. Вместо этого для определения окончательного рейтинга мы принимаем во внимание достоверность отзыва и дату проживания гостя.
Подлинные отзывы
Местоположение4.3
Удобства4.2
Сервис4.2
Чистота4.2
Фильтр:
Сортировка:
Все отзывы(111)
Положительные отзывы(11)
Отзывы с фото/видео(6)
Отрицательные отзывы(2)
Forever Grateful
Chalet Hallstättersee
Гость проживал в мар. 2024 г.
Пара
Отзывов: 21
4.5/5
Замечательно
Опубликовано 18 апр. 2024 г.
Very nice resort with spacious compound, and very convenient. We took a boat from the resort to Hallstatt, 10 euro per person. From Hallstatt, there is a public bus taking us right to the bus stop in front of the resort.
However, I was quite disappointed with the wrong information in trip.com regarding the rooms. Intially I wanted to book a chalet with 2 rooms as we are a group of 2 couples. When i made the booking, trip.com website stated that 1 room can fit in max 2 persons. So naturally i had to book 2 rooms. When i arrived that the resort i was shocked to find out that I was misled to pay for 2 chalets with 4 rooms! We didn't use the other chalet of course.
It was totally unfair that because of the wrong information in trip.com, we have to pay for 2 other rooms that we didn't need at all.
I am asking for compensation from trip.com regarding my loss and it's been 4 days and i am still waiting to hear from them for a solution.
Перевести
Hakimhalym
Chalet Hallstättersee
Гость проживал в янв. 2024 г.
Семья
Отзывов: 12
5.0/5
Превосходно
Опубликовано 1 мар. 2024 г.
Excellent resort, nice and cozy. But there is deposit 300€ which is a bit shock, usually other hotels 100€. But no worries it return back once check out. Overall nice we have nice stay here.