Country Inn & Suites by Radisson, Biloxi-Ocean Springs, MS

Everything was lovely

Stock photos of hotel are old. This is an older property in my opinion. Bathroom tile was cracked/broken. There was not an attendant at anytime during the time we were at breakfast and most items offered were gone. This location is close to I-10 and the highway noise can be heard from your room.

The water was cold in the tub & lukewarm in the sink. There was hair in the bed & bugs on the floor. They tried to charge my card 3 times when we chose to pay at the hotel. The receptionist still called me and told me that I had to pay over the phone before we even arrived for check in.

Desk clerk was friendly and efficient. AC didn’t work properly in my room. No concessions available in lobby. No coffee at breakfast and food was cold.

I like breakfast is served, there’s easy access to your vehicle. The walls are thin- you hear everyone and everything. The ac/heater short circuited during the day and I was accommodated @3am a new room when check out is 11am. The accommodated room I was deprived of sleep at least 4 times by housekeeping, faculty, towel service and one of the owners.

The property needs renovation. I am sensitive to smells and this is not a property conducive to people with allergies.

The rooms we rented were clean and well tended, and the staff were friendly and accommodating. We would stay here again.

Bathroom door warped, could not close. Hair drier smelled like electrical fire. When breakfast items were depleted they were not replenished. Roaches, Bed never made. Cleaning service consisted of replacing towels only. Room was never actually cleaned (only one girl working). The young lady who worked the front desk was, however, very good. She seemed to have to do everything from front desk to breakfast to cleaning the lobby.

Property had great service and was quite convenient but the breakfast was very limited and very basic and needs to be upgraded as was a big disappointment.