Pine Cliffs Village

Absolutely shocking for a 5 star. Totally dated. Mats are dirty. Weird encasement around the windows. The kitchen is like something from 1989. Miles from places suitable for those with children. We stayed at residences last year and paid €500 less for the week and that included meals! A complete and utter dump and a joke they’d call this 5 star.

We just returned from a glorious holiday at Pine Cliffs resort, where we stayed in one of the beautiful and very spacious deluxe golf suites. Our family of 2 adults and 3 children had stayed previously at the Pine Cliffs residences, so we already knew what a wonderful resort Pine Cliffs is, but this time we chose the 2 bedroom golf suite, which had a lovely view over the club house and first tee off. Amazing to wake up to the sunshine and luscious greens and gardens in front of our room. From the start the check in was fast and everything explained clearly. The front desk staff were all professional, friendly and always at hand to help. We did have an issue on the third day that we communicated to the front desk, and were immediately introduced to the duty manager, who sorted it out perfectly for us in around an hour. Nothing is ever an issue when you make a request, and you can see that staff have been trained to do everything possible for us to be happy. It was well noted by my wife and I how professionally we were treated. We chose to have the buffet breakfast every morning for the 9 days we were there, and it is a total highlight of our holiday. Everything imaginable for breakfast is available, and they have a small kids breakfast corner that was a great touch. ALL the breakfast staff are courteous, friendly and always at hand to offer their services. Really makes one feel special. I would love to mention all the breakfast staff who were so great, but two that stood out were Valquiria and Felipe (thank you all) . We sat outdoors every morning, and the atmosphere of the gardens and food was a pleasure. One of the best parts of Pine Cliffs (and there are many) is the access to one of the best beaches in the world (Ive seen many beaches around all parts of the world in my 49 years, and this one is incredible) . Took my two young boys (6 and 9) for a run every morning along the beach, and we all loved that start to the day. There are sun loungers and towels that Pine Cliffs guests are offered, and the Mare restaurant serves really good food. A short walk along and there is another cafe/bar to enjoy if you want a change, however we would highly recommend just a leasurley stroll anytime. Pine Cliffs is Massive, and like a small city in itself. There is free parking everywhere, there are 6 different swimming pools to enjoy, all with plenty of sunbeds, kids play areas and some with swim up bars. There are restaurants all around, a huge kids area/kids club/kids playground , that has all sorts of different play apparatus for kids, tennis courts, basketball court, indoor swimming pool and a full sized gym. If you prefer to eat out, there are many choices a short walk outside of the complex, as well as two large supermarkets that are very reasonably priced (most accommodation at Pine Cliffs comes with a kitchen, apart from the hotel rooms. There are I believe 5 different types of accommodation to book, from hotel rooms, to small to

Just arrived at the condo we booked. What an absolute dump for the amount of money. I would leave immediately if I could. To say it’s dated would be kind. It looks like it’s from the 1990’s and hasn’t been updated since. The website sold a completely different picture of what this place looks like in person- a total misrepresentation of what the actual condo. The furniture has stains on it and looks like it is 10 years old. Regret not booking an air Bnb big time. Disappointing is a massive understatement.

We have mixed reviews on our visit .. lovely resort and super clean .. lovely room (junior suite ) for our stay with amazing views and also lovely breakfasts. Quite a few of the restaurants seemed under staffed took a while to get served in Mirador (always busy in there as it has superb views ) and also Pescador.. reception staff were ok seemed a bit not bothered whether we had a good stay or not. What we did take a little umbridge to was during our stay there were 2 weddings .. but what happens is they seem to take over the main part of the hotel /grounds so much so we felt we had to go out 2 of the days.. they moved quite a large portion of the sun loungers in the gardens to accommodate and also the noise levels with the master of ceremonies over the microphone .. I’ve come away to relax and when you pay upwards of £££ per night your expectations are high . The resort is so huge surely you can accommodate the weddings away from the main central area ? Also note that if you don’t get down to the beach early enough for the free sunbeds (back row ) you will be asked to pay £150 for the whole day (yep £150!) that is not a typo .. £75 for half day .. and the front row is 2ft in front btw.. I have travelled to some lovely resorts and never ever seen anything like the rip off that this is. The grounds/location are lovely but I would not return

We have visited Pine Cliffs resort 20+ times now, and have stayed in the residences, hotel and townhouses. Our most recent visit was by far the worst experience. Having stayed in a townhouse last year and very pleased with the location and standard of the accommodation, we decided to book a townhouse again for a relatively short stay. The unit we were allocated was truly dreadful - I appreciate that the townhouses are individually furnished, but there should be more consistency and monitoring of the properties. The one we were given was not 5 star luxury by any stretch, mould in the bathrooms, kitchen was filthy - we had cheap plastic furniture on our patio whilst our neighbours had a glass topped table and rattan chair set. Reception staff were unable to provide any resolution until the following day, meaning a significant part of our stay was ruined. They did move us to a residence property which was appreciated, but we had to stay the first night in the horrible townhouse - woken by traffic noise and sunshine as there were no adequate curtains. Also the hassle of not being able to unpack properly and hanging about all day to move property. Our holiday didn't start until the 3rd day. With the prices that they charge it is just not acceptable that any property on the resort should be in such disrepair. After visiting the resort for so many years I really think this will be the last time. It is saved by the beautiful setting, but the greed of Marriott is off putting. Prices throughout the resort have inflated massively, 10% tips added to absolutely everything and they now even add a daily €20 resort fee to the bill which is outrageous - everyone was complaining about it. I would hesitate to recommend the resort to friends and family now.

We have visited Pine Cliffs resort 20+ times now, and have stayed in the residences, hotel and townhouses. Our most recent visit was by far the worst experience. Having stayed in a townhouse last year and very pleased with the location and standard of the accommodation, we decided to book a townhouse again for a relatively short stay. The unit we were allocated was truly dreadful - I appreciate that the townhouses are individually furnished, but there should be more consistency and monitoring of the properties. The one we were given was not 5 star luxury by any stretch, mould in the bathrooms, kitchen was filthy - we had cheap plastic furniture on our patio whilst our neighbours had a glass topped table and rattan chair set. Reception staff were unable to provide any resolution until the following day, meaning a significant part of our stay was ruined. They did move us to a residence property which was appreciated, but we had to stay the first night in the horrible townhouse - woken by traffic noise and sunshine as there were no adequate curtains. Also the hassle of not being able to unpack properly and hanging about all day to move property. Our holiday didn’t start until the 3rd day. With the prices that they charge it is just not acceptable that any property on the resort should be in such disrepair. After visiting the resort for so many years I really think this will be the last time. It is saved by the beautiful setting, but the greed of Marriott is off putting. Prices throughout the resort have inflated massively, 10% tips added to absolutely everything and they now even add a daily €20 resort fee to the bill which is outrageous - everyone was complaining about it. I would hesitate to recommend the resort to friends and family now.