Just got back from 3weeks at the Celay Hotel.... Fantastic hotel but in my eyes a few tweaks here and there and this could be 10 times better..... This hotel has repeat guests, myself being one of them ( my 2nd time )... The hotel is fantastically run, staff work tirelessly, rooms clean, bed comfortable and shower was mint.... But just a few points in my eyes which they could improve on.... Brekkie...... Yes we all know it's a Turkish breakfast, cheese, boiled eggs, yoghurt, fruit and cereal..... This does get a little boring though..... If they did a variety of eggs, scrambled, fried or poached would be acceptable or even some beans just rotate it and this could be done...... Fridges.... Yes I knew from my 1st stay that there is no fridge in your room, but going forward I really think they need to change this. It doesn't have to be a large fridge just something to put a little bottle of water in, and for some medication ( as I know some where on these.) yes you can leave em in the bar fridge overnight but I'm sure guests would prefer one in the room...... Bar... This was sometimes hit and miss regarding how cold the drinks were.... Numerous times I had to say to staff to turn the fridge up, as you all know after a baking hot day round the pool you want an ice cold beer or coke, Fanta etc..... Also one day the ice machine wasn't working which is unacceptable, you send someone to get bags of it from the shop down the road also the milkshake machine has been broke for a week AGAIN unacceptable for a PAYING customer..... I did mention this but the answer I got was we've sent it away.... No you buy one or make sure it's fixed ASAP...... Also I was told the manager wasn't around to authorise such transactions, sorry but if I'm at work and my manager isn't in WORK doesn't stop..... So standards have dropped this year in my eyes..... If these things were taken on board this hotel WOULD be fantastic, but all I ever got was deaf ears...... I just think it's take, take, take and if there is a problem they just shrug it off......
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