Angelina
21 февраля 2024 г.
Front desk agent Andrew was amazing, on top of everything and even 1 step ahead, kind, and welcoming. Beds were comfortable, room smelt a little muggy and that didn't go away. Other hotels usually don't clean automatically if staying for more than 1 night so we were not prepared and didn't get back to room til late, we had to remake sofa bed late and got a phone call we were being too loud, not the hotel's fault but not ours either as we were not expecting it to have been folded up and put away. Housekeeping also did not replace hand towels/towels they took so we were short, I'm sure we could have asked for more and it wouldn't have been a problem but not expecting it coming in so late after a long day when we had an early morning was a tad of an inconvenience but again not their fault, it was a communication thing. Breakfast was good, warm and well stocked. Only issue was parking, hopefully this can be addressed at some point, when we got back after an outing at midnight there was no parking, they had 2 large trailers taking up an entire row of parking, was told by front desk to park in tesla parking and in the morning a gentleman was calling a tow truck to tow any non tesla cars, thank goodness we overheard a commotion about this and went to move our car but that should not be happening.
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