SpringHill Suites Orlando Airport

服務超級好

For our one night stay everything was convenient and comfortable. We were able to walk to a movie and there were several dining options. Excellent service!

Our layover flight was cancelled so we only needed a room for the night so we chose Springhill Suites because it had complementary support shuttle and breakfast. Once we retrieved our baggage from the airport we called the hotel to request the shuttle but Everytime we called they would pick up and immediately place us on hold. I waited on hold for 15 minutes. My wife, a friend and I all were calling the hotel and Everytime they would immediately place us on hold. We finally gave up after 30 minutes and 20 calls and got an Uber so now we are out another $20. We got to the hotel 20 minutes after our last call to the hotel and there wasn’t a single guest in the lobby. The receptionist said they had a lot of people before we got there and we told them that they should at least acknowledge the phone call and not just place us on hold. She didn’t seem to care too much. My family travels a lot and we almost always stay at Marriott properties but this was a total fail!

Generally good, but room had the noisest air conditioning ever. Couldn't hear the tv when it was on. Couldn't be bothered saying something as I was only staying one night and had an early departure. Staff were great and courteous. Also no grab and go breakfast.

Stayed here for an overnight layover and was counting on the 24 hour shuttle service to the airport. When checking in at 9:45 pm I was told the shuttle was full and had to pay for an Uber. The 24 hour shuttle was the main reason for staying at this hotel. There was no attempt to help us get to the airport at 3:30 am. Also driver was recklessly driving on the way to the hotel that I was getting car sick. UNSAFE AND FRUSTRATING

We crashed here on a family trip over Christmas break. The hotel accommodated my request for a sofa bed as well as had a quick and responsive shuttle to and from the airport that runs 24/7. It was a great experience and if needed, I would definitely stay here longer.

Hotel is tired. Black carpet I room might have been clean. But shower definitely needs to be ripped out and redone.Almost didn’t use shower because of dark grout on tile that looked like mold.

You have to pay $25 for your vehicle if you have one which is ridiculous to me. Also, the place and staff was nice but unfortunately the guy next door was getting some action that kept us up all night. I banged on the walls be they didn’t stop. I was jealous but was unable to sleep!

The service at the hotel is always great but took us an hour for the shuttle to picked us from the airport even though we did multiple calls asking about it, other than that it’s a great hotel.