Holiday Inn & Suites Orlando - International Drive South, an IHG Hotel

The hotel is clean, staff are friendly, with premium outlets and supermarket and restaurants within walking distance. Will stay in if travel to Orlando next time.

Good location, can walk to outlet and nearby food areas. Will recommend.

Good location

位置還不錯，靠近outlet，購物很方便

Stayed one night property was clean, staff at check in and check out were fantastic no complaints will stay again.

One of the worst experience I had. I reached there at 1:30 in the night and they just tell me that we are booked and cannot give me a room inspite of the fact that I prepaid for the room. This is just pathetic from Holiday Inn. Thanks to ******* they quickly initiated refund

Property location was good for shopping and was in a quiet area. However, some of the staff was very rude and did not provide all the information necessary at check-in. Cleaning was very poor as we had to keep asking for towels everyday and some days although we left around 11am and then took off our DND sigh, no cleaning was done. So upon return from a long day, had to go down to front desk for towels as house cleaning was said to have left for the day and then deal with very unprofessional and rude staff. Clearly some of the staff with the exception of one needs proper training. We rented a suite on top floor so we cud have the pull out sofa for a 5th family member, the mattress was terrible and noisy and we resorted to just sleeping on it as a couch. Signage was poor, the laundry room on the 5th floor was in the ice room and there were no sign saying this. Cost for laundry differed from what was stated on the information sheet. After going to another Holiday Inn immediately after my stay here i noticed a vast difference in their service being much much better.

The front desk lady in the morning is super friendly and with good customer service. The lady at the cafe bar is also nice and always smiling at guests. Place has a good ambiance. Near the outlet store, perfect for shopping! Will go back and recommend!❤️

The stay was nice!! This was part of a bigger trip and this was actually my favorite hotel out of the 3 in the overall trip. The room is huge and the beds are so comfortable!! The shower was awesome as well! Also my son enjoyed the pool. Overall, great stay and we will be back!!