Extended Stay America Suites - Orlando - Southpark - Commodity Circle

Worse experience ever, rooms are extremely dirty. There was cockroaches on dishwasher and kitchen.bathtub peeling off no batteries on remote cotrol. Found hairs and stains on bed and bedsheets rellay bad odor on room

It was uncomfortable due to having an exterior door right next to the room and people slamming that door all night long. Room definitely needs updating. Old appliances, bathtub has lots of scratches and dents and permanent stains with no floor mat. Certain items you have to request from front desk.

This was the worst room we’ve stayed in. The wall paint in the bathroom was peeling off. The TV wasn’t working, the remote had to be changed and still it wasn’t working properly. Some of the lights were not turning on. The lock on one of the windows was not locking. On complaining, we were told that’s how it was, there’s nothing they could do and that all the rooms were taken, so we could cancel the reservation if we wanted to. The arrogance and dismissive attitude at the reception were shocking. Finally, breakfast was with only muffins, oatmeal & coffee. We are done with Extended Stay.

Dated furnishings with dirty drawers and found a live bug that didn't lvoe long after its discovery. Exhaust fan present but didn;t work. Smoke detector ive bug in the room was hanging by power wires. No regular coffee at breakfast and food was only blueberry muffins in plastic wrap. Staff was unpleasant to deal with. Room definotely did not look like the images but should have fgured as much with that low of a nightly rate

The room looked nothing like the pictures online. The hallways smelled like wet carpet sweat and smoke. The elevator had black sticky tar like substance in the buttons and floor corners. The room had awful smell and at night i turned on the light and saw 6 cockroaches in the kitchen at the same time. I left bread in the counter and they ate the bag to get to it. The bathroom door knob was broken and it was imposible to lock the door, also the bath tub was cracked (parts of the tub were missing) stained. Went outside and there was a guy loitering near the cars with a mask on. Not common to see that type of mask in Florida considering the poor lighting i decided not go to the car and just lock myself in that dirty room until morning. Breakfast was muffins and hot water because the coffee wasn't working. And the front lady is a little aggressive. Cant imagine the things shes seen in that place so i don't even blame her.

Room smelled like cigarette smoke. When I went for the complimentary breakfast, there were mini cellophane-wrapped muffins and oatmeal packets. The coffee pot was empty. It was terrible. Extended Stay America should be embarrassed.

I am never coming back the person working front desk at night was rude. Our dishwasher didn't work I. Didn't get the room I paid for

There were cockroaches in the room, filthy spots everywhere, awful smell, coffee machine was not working and no initiation from staff to fix it, kitchen dishes were not available, grab n go breakfast items amount were very low compare to occupancy.

I would not recommended this hotel for families , the room it was in horrible condition, horrible customer services, total disaster and filthy ….