Marriott Owings Mills Metro Centre: отзывы

The hotel was very beautiful. The bar and restaurant were comfortable but the drinks were very overpriced. The hotel accommodated an early check in without a charge which was a bonus. They did charge a $200 fee - which will be returned to my account, but I was not expecting that charge.

My stay at the Marriott was perfect. I have been able to get the same room. I love The Tillery Restaurant that is inside the hotel!!

酒店很新、設施很好 一樓餐廳的出品很贊，尤其是Short Rib，脣齒留香。下次來還選這家

位置不錯，吃飯方便

There was no hot water for the shower, and no caring about that from the staff. The restaurant did not have the ingredients for a dish, so they faked it and when caught admitted their mistake - but still charged me for the incorrect food.

Nice property. Easy commute from airport. Very friendly staff, very safe surroundings, free parking and comfortable for a family with 2 small children. Unfortunately, we stayed during Christmas and the staffing was short. As such we didn’t have housekeeping or prompt service but that’s expected over a holiday. I gave the property an overall 4star bc the usual JW Marriott amenities we’re used to just were not available - complimentary water, coffee, coffee cups etc…

I really hope this hotel isn't already going downhill. Our room was not ready until 5:30pm which really put a time cruch on our evening plans. Frustrating, but we headed to the bar and planned on grabbing a drink and snack. Continued to be dissapointed as it literally took over 20min for the bartender to acknowledge us and take our order. Was not worthy of the 18% gratuity that is automatically attached considering the kitchen brought out our food and he never checked on us again. Lastly, not the hotel's fault, but we had to evacuate at 4am due to the fire alarm. So for over $200 we were in the room less than 12hrs with no offer to compensate us. Do better Marriot, acknowlege when guests are receiving a sub par experience and work to make it better for the next time. That is how you develop repeat custormers. I really believe we should be contacted and offered a comped stay to make up for this unfortunate visit.

The hotel was nice, and it was near a lot of restaurants however, the front office staff were not very attentive, and if I wanted Wi-Fi, I had to pay for it. Other hotels I stayed at did not require payment for Wi-Fi.

My husband and I stay for our anniversary over the weekend our room was clean but the bathroom door was broken we let staff know and was switched to another room after waiting a bit.once in the new room our lights didn’t all work and the shower drain cover was propped against the shower wall exposing the drain After check out a nice guy advised us a contact the manager for a credit or money off the room and once we did we were told that because we booked through ********** there was nothing they could do for the inconvenience. Not even a suggestion of what they could do. For the price they should do better

Excellent stay! Beautiful restaurant! Very clean and comfortable rooms. The front desk staff were so pleasant and we had a very relaxing trip, thanks!

The toilet seat was loose and the handle to the closet was loose.

The hotel overall is a great value. The lobby is very large and comfortable. The rooms were clean, comfortable, spacious and the beds were great. The main downside for us was that the AC in the workout area was broken (it was close to 80 degrees in there) and there was minimal attempt to explain the problem or to be helpful about it.

It is difficult to get to. There is no parking for bathe hotel had have to park in a Metro Center parking lot. I was told that my chosen king bed room wasn’t available, I refused to anything else finally they found a room with king bed. The elevator didn’t work, we were stuck in it for 20 minutes. I was told that breakfast was open until 11 am. When we arrived at 9:55 am, we were told that breakfast would close in 5 minutes. The hotel has to fix many of these shortcomings.

I had a heck of time on my holiday. It was very convenient for me. Loved the shuttle and the exceeding poliet drivers. Robert Stevens in the front desk was very helpful.