Mercure Telford Centre Hotel: отзывы

Excellent hotel, great location ,staff are very helpful and friendly. Lots of extras included in the price, Swimming Pool , Sauna, Hot tub, gym and many many more. Food very nice. Would definitely highly recommend and would stay again. Also dog friendly.

We stayed for 3 nights in a Privilege King Room. The room was a good size. The bed was very comfy; the duvet was slightly too warm. The TV was an impressive size. Wi-fi could be a lot better. The shower had good water pressure. The room came with empty bottles of conditioner and body lotion. We didn't use the swimming pool facilities, but they looked impressive. The bar was reasonably priced; 2 bottles of Rekorderlig for £8, cheaper than our local. Staff could do with a major attitude change. We mentioned to reception that we were missing items from the bathroom (conditioner and body lotion), and the receptionist told us that they would bring some up. They still didn't bring this, so we mentioned it again later on. We were advised that they had spoken with housekeeping, who had advised that they had refilled the bottles, which they hadn't. We ordered housekeeping for the following day, but they came late and were extremely rude. They didn't do much of what was needed. The floor wasn't hoovered, and the tea, coffee, and sugar were just thrown on the tray next to the kettle. The fire alarm went off early in the morning, and we were not advised of the alarm being tested. We were extremely unhappy about this, as it woke us up.

Room Was not up to standard. Reception team got this swiftly sorted and arranged a free upgrade for the inconvenience. Friendly and helpful staff. Would return again.

Clean room, good service at breakfast, good breakfast choice and is served in a nice decent restaurant. Decent lounge area and good amenities with gym and warm pool.

The location is good and the room is clean, good as a business hotel for a few days

距離火車站超級近。酒店早餐一般般，晚餐份量也比較小，酒吧好評。 房間比較小，暖氣和空調都是壞的，前台態度非常好。

酒店在客户附件

Slept in a ground floor room. Didn’t hear any noise from the hotel and slept so well on both nights we stayed there. Beds were incredibly comfortable. Room was quite warm so we needed to have the window open as there’s no other means of temperature control. The shower is really powerful, so much so that it does get the rest of the bathroom a bit wet!

Very clean, comfy bed and the pool etc were lovely. Extremely friendly staff. Only downside- far too much chlorine in the pool and jacuzzi the first night to the point it was stinging our eyes and lots of people were complaining. Rectified by the next morning.

Have stayed here several times now, it's our go to hotel when in the area. Centrally located, walking distance to the shopping centre. Excellent breakfast.

Had such a lovely time apart from people out front were drunk and loud , our room was right above the reception entrance. They were guests also but very drunk and very loud

Over priced, wasn't Impressed with having to pay an additional £10 for the car park, pool had far to much chlorine in it it made your eyes sting, very noisy as it didn't have double glazing, you could hear the rooms water & tvs either side of you. Lovely building but needs improving and very over priced

Lively hotel, premium room was very spacious and clean. Restaurant food was great and staff were very helpful. Pool, saunas and jacuzzi all very clean.

Me and my partner went for Valentine’s Day and will definitely be going again highly recommended