The Osney Arms Guest House

There is 4 parking space, 2 at front 2 at rear. Must phone call the Hotel when arrive. Ctrip didn’t provide self check-in information. It is close to Oxford. The breakfast means a lot to us.

Ad is misleading, property is unoccupied, self check in and out. Room very cold, no heating until 5pm and off by 9am in morning. Very limited parking. Property owner was new and responsive to issues.

We weren’t sure what to expect as the reviews were so varied. A chap met us upon arrival, our room wasn’t ready but that was fine as we were early. We managed to park at the front of the house. Our room was spacious, bed very comfortable. A fan was in the room but not needed. Bed linen and towels were nicely laundered, bright white and soft. Tea, coffee, biscuits, kettle in room. We were very happy with our room (no 6) Shower was powerful, clean, modern. Noise could be heard, or hideous, but that is to be expected when staying in a city. Windows weren’t modern but an effort had been made to cut out the noise. A lady was about at breakfast. It wasn’t the most amazing breakfast but it was free and the coffee was a machine with real coffee beams. There is one big table for all guests to sit around, little pots of greasy flowers on a all side tables. My overall impression was they were making a huge effort to make people welcome and make people feel at home. Pound for pound, and how close the hotel was from the centre I think we had a very good price and stay.

The room cost £132.00 and the carpet was full of stains, I was pleased I had packed my slippers. The carpet was absolutely disgusting

Very helpful upon arrival and at breakfast time. Lovely spacious room and very clean. Great location for a short flat walk into the town centre.

To start with, I didn't receive any check-in instructions. Once I managed to contact the hotel staff, my key was left on the dinning table in a room accessible by anyone, so in the meantime, anyone staying at the hotel could have gotten into the room I was assigned. The room was very dirty and the bed had a blood stain of 5cm of diametre. The window couldn't be closed because both the window and the frame were severely damaged and I felt very unsafe given that the bedroom was on the ground floor. The hotel staff changed me to another room, allowing me to take a key from a wooden box in the dinning room that anyone had access to as well. This new bed had another blood stain of another 5 cm. There were also lots of dead flies and spiders in the window frames. The hotel staff said they would refund me one of the nights, as I didn't want to stay an extra night because of the above, and after doing my claim through ******* they said they won't refund me. ******* hasn't been very helpful either as they have ignored my claim after submitting all the photos as proof. I would completely avoid this place, they are scammers.

Lovely little property, room very well presented. Breakfast was good only thing I didn’t like was having to sit round one large table with other guests. Walking distance from the centre and beautiful sights of Oxford. Plenty to see, do, place to eat and drink. Parking is an issue but that is just a local area issue not the hotels issue, we were lucky to get a spot later in the evening outside the hotel but only after parking restrictions had ended.

Its a good location for the event I went to . Travel in the area is tough right now with road closures. The room was ok but my tele was broken; the sinks have no plugs. The owner was polite when we spoke by phone. She called me quickly after i reported to the number on the door the next day as i arrived very late. The morning staff could not help as they lady spoke no English. Breakfast is very limited continental but not even a toaster. There was nothing for me day 1 but she did get soya and gluten free bread for day 2. It did have limited oarking but i was able to park there for the 2cdays no problem.

We could not access the front door because we never received an email with instructions. Checked our junk mail too. Didn’t know there wouldn’t be an on-site host. No answer to our phone calls. If a young man staying here hadn’t let us in we’d still be standing at the front door with all our luggage!