Inn at Rockaway San Francisco Pacifica

The elevator is out of order. Walking up 2 flights of stairs with luggage - not what I expected. This Inn is next to an “all night” dance club and you can hear the music and practically feel the vibration from your room.

At check in they did not tell us the WiFi was not working,TV service was out, and that the elevator was not working. The room itself was not very clean. No curtains only shutters so the street light shining through the window was like day light. Not to mention how loud the stairs were with everyone using them because the elevator didn’t work. I have stayed here multiple times in the past few months and I am very disappointed in this visit. Time to switch it up.

Room had alot of broken things like Window not opening, paint old and stains on things. Not very clean. Coffee and juice were supposedly offered at the front desk but when went to get some they said oh sorry they are not working right now. Cable tv would not work except 1 station

Everything about my stay it was do to the pleasant interaction I had with from desk Ariel, I believe is her name. She made my day better it was a hurricane season happening when we arrived so long story short she was welcoming and made every effort to turn our trip around. The room was nice we got the suite only thing is we were next to the ice machine so noise proofing could be better also there was no heat vents to the bathrooms so heat wasn’t going into the bathroom you would have to keep the door propped open to let heat or air inside the bathroom, overall it was nice. I would definitely stay there again and I plan on it all because of the front desk interaction I received thanks Ariel! Of course right next to the ocean front view also ease of access to dining but all restaurants were closed when I got there because of the storm no one to blame for that. I am sure it would’ve been all a great experience.

Ocean view,but dirty windows,no every day room service, No breakfast,great location,parking fee

Staff was great,but the sofabed was found dirty, with dirt linen and food crumbs from previous guests.

Stayed on second floor and the whole time it sounded like people were moving. Noises the whole time. Tv didn’t work had to crawl under desk to restart cable. Dirty windows for the ocean view. Terrible shower pressure. Parking too tight. If the sofa was moved the linoleum went with it.

We got a room on the 3rd floor that looked out at the ocean. The hotel has been renovated and everything was like brand new.

The hotel its self was cute but, our room was pretty dirty. There were hairs in the beds, the bathtub and refrigerator. The microwave didn’t smell great. The staff member when we checked in was in their pjs with ear buds in. Staff member wasn’t very professional and even laughed at the email provided. I had brought up the fact about the room not being cleaned properly but there was no compensation besides the removal of a 10$ parking fee..I had to ask for clean sheets. All around I would not stay here again and do not recommend.